Aireloom Mattress
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Category: Home & Garden
Contact Information Rancho Cucamonga, California, United States
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Aireloom Mattress Reviews
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Leslie Sommers
April 11, 2011
brand new sagging mattress
We just bought a brand new Aireloom Bamboo hybrid king mattress with all kinds of memory foam etc. It was around 2100.00. It started to get body impressions in the first 2 weeks. Now I have been sleeping on it for about 5 weeks. There is a big hill in between my husband and I. The impressions are now so deep when I try to sleep near the center of the bed, I am tilted at a 45 degree angle. Unbelievalble. What a major disapointment. This is not the first Aireloom bed I have ever owned, but it will be the last. The upside, is that the company I bought it from has a 100 day satisfaction guarantee, I will most definitely utilize that, to return this expensive piece of junk. The downside is, it will cost me 20% or $420 to exchange it. Lesson learned. I am writing this complaint to save anybody else out there, considering buying this bed the aggravation, and expense.
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ChesterB
March 27, 2011
Makes our bodies ache
We purchased our bedroom furniture and in the process the salesman heard us talking about purchasing a temperpedic mattress. He tells us he has one that is better. I spent $3000.00 on the mattress and we got it all home. We decided on remodeling so we were unable to use the bed until about a month ago. It is brand new and I wish I had never heard of this company. We purchased from The Dump and I will never recommend an aireloom. Our bodies ache when we get out of bed. It is our fault to because if we had slept on it during the trial period or if I would have waited to purchase it we would have sent it back within the 30 days. We are now deciding to sleep back in our camper which is a horrible bed but does not make us hurt every morning.
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Charlie 1001
December 20, 2010
Collapsing mattress top
Purchased an Aireloom Model A1666-1070 mattress in January of 2008. We are the original owners and were told it came with a good warranty. Now less than 3 years later the mattress top is collapsing, with 3-4 inch valleys and has bocome quite uncomfortable. The company we purchased from has gone out of business and Aireloom refuses to do anything as we cannot produce the original receipt.
For heavens sake the bed has the manufacture date of October 2007. We are the original owner, but any bed only three years old should not be collapsing, even if we were not the original owner. I looked at their website about a year after our purchase and they were apologizing for bad production and materials, so I know they have problems with complaints.
I am a specialist physician treating back pain patients and know the value of a good mattress. When we bought it, it was very comfortable and I recommended it to many patients. I no longer do that and feel that this business should stand by the product since it is so relatively new. As they do not do this, I want the story known so that others will avoid this company.
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jlbarber
April 23, 2009
Warranty
Purchase this mattress on 11/13/2008 and now have an impression that makes you feel like you have to roll up a hill when trying to turn over. They informed me that the test showed the mattress to be within spec. This is the test, they stretch a string across the bed from the left to right side and measure the distance from the mattress to the string. This is done in three places, next the inspector press down on the mattress to represent a person laying in bed. This is a false test because the inspector cannot get the same results as a 215 lb person laying in bed. I have been told that I must sleep like this until the mattress shows a depression of 1 1/2 inches in depression. $1342.00 spent on a piece of crap in my book. AIRELOOM does not and along with Sit'n Sleep understand what customer satisfaction is nor do they care. I have been told that this is California law on how to determine if a mattress is defected. Buyer's be aware that the first thing they look for is any type of stain on the mattress if they find one you have NO WARRANTY. Warranty from mattress company is not worth the paper they print it on.
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