To start with, the service itself is pretty bad in terms of charges. They dont have clear rate plans and the places where they do have it, its not implemented.

I have tried to call the customer care plenty of times, and have often found them unwilling to help. On one occasion the executive virtually forced me to end the conservation without providing the required information!! She even frowned at me for being able to recall, what was my exact balance when they decided to deduct my balance for no rhyme or reason. When I gave her an estimate, she was rude and said that i was being unhelpful. Then she decided that she had given me the required information and hung up on me!!

These folks @ Airtel, Bangalore suck.

First of all I want to say never take Airtel connection at least in Bangalore.

I took Airtel Pre-Paid connection 15 days back, I submitted all required documents to that dealer only,then after one week I came to know that my documents are not with Airtel people that is why my Outgoing are barred.

I went to that dealer he told me no its not like that, and he told me that he had submitted those documents on the very next day.

Then I went to one Airtel Outlet and I submitted all the required documents again last week only.

But yesterday I came to know that again my outgoing are barred as my documents didn't reached there.

Its really bad.Whenever I call to customer care people they were like "Mam we can't help you in this and you have to resubmit your documents"

I personally advice everyone not even think to take this stupid AIRTEL connection.