i am prepaid customer and i activate GPRS when i send the massage to you for deactivate via massage " 222 - GPRSDEACT " but the answer from you that i am not a prepaid customer and your request in invalid i cant understand why u people harresing us when i try for customer care no. there is also no response one computer generated massage say that send us yr curie we will atten you within 24 hours this is the right way for your business, atleast customer should get answser immediately when they want some explanation from your services ,ultematly u people charge 14.99 per day for gprs if you could not disconnect my service after my request then who looser afcourse me then you charge for Rs 14.99 for another day this is my loss not yours
please do the needful imediately
thanking you
prakash.