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November 4, 2007
What to do with Airtel?
Dear reader i am subscriber of airtel mobile number. The 1st problem is that I have activated airtels miss call alert facility where by im suppose to get a message of details of call which i missed due to some reason for which i have to pay Rs 15/- but for last 5-6 months im not getting any message but i have to pay rs 15/-. The second example of how airtel harassed me is, on 23rd oct 07 i had to go to new Delhi and without any intimation my roaming was deactivated and i had to face many hardship and it also effected because people calling me thought i had not paid the bill and thus my mobile was not functioning. I also lost some clients. When i came back on 25th oct when i came back and inquired about it, the customer care lady admitted the fault and informed that the roaming had been activated again, i also got a long mail from airtel confirming the same. Again 0n 1st nov 07 i had to go to Delhi and again my roaming was stopped/deactivated without any information. I have suffered a lot. Airtel has caused loss to my profession/reputation and caused me a lot of trouble.
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January 11, 2007
Facing multiple problems
I have taken new airtel connection on 31st of dec 06 and 1st of jan 07 i have sent sms to 170 for std pre services. successfully send sms & convert after 72hrs as airtel send me back message but it will not get my plan after 72 hrs than i again call customer care and told to again send sms as per query i have sent again. up to date 11th jan airtel is not converting my plan. between of i have made so many calls to customer care, always they told solved shortly.
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