They call me claiming that they are calling from Airtel, offered a post-paid connection (currently i am using Airtel-Prepaid connection). I agreed, for the connection so they send their executive on 27th july2007, to collect the documents.
I paid him RS 599.CHEQUE (BLANK-HDFC BANK CHEQUE NO. 178786) Which is clear in Account Name Chandan Korko and he told me that SIM will be sent in7 working days. When i contacted them after 6 days. They told me that, Airtel wants some other address proof as a document, and they will be sending same executive to collect document. For 10 days no one comes.. i some how manage to send my document to them. I submitted copy of leave n license agreement of my house. Now its more then 16 days and my SIM is still not activated... With lots of efforts i was only able find out that these agents are not from Airtel but from Infomark solution
When i try to contact them, they don't even answer my call. I contacted customer care number 121, They told me that their is no record of any such application and asked to contact the Agent/dealer who gv the SIM card.
They never pickup my call... Name of the Agent who call me for postpaid connection is "Sonia" - 9867047098.
Their team leader's Name is "chandan korko-9892809761 one another member name is shivani-9867046884. Plz can anybody tell me Where should i go... how can i get refund... i don't want Airtel postpaid connection now... From Where can i get my MONEY BACK.
Should i report it as a scam in police... or should i go to consumer forum... If this is the service Airtel providing now... what should i except from them people in future... Airtel will loose many of its customers because of this "InfoMark solution"!
So guys beware of InfoMark Solution and Airtel,
my contact no :9867846305.