A copy of Letter to the General Manager, Customer Service:

We regret to inform you that we are absolutely disgusted with your service. Our Directors blackberry connection 9995430503 has been disabled for the past three days; inspite of our paying the entire dues, putting him and our organization into a lot of discomfort. We are aghast on the ineptitude of your support team. While placing on record our total displeasure this is to also formally intimate you about the cancellation of our 12 cug connections with immediate effect. The details of which have already been passed on your Mr.Joseph, Mob No.09895015168, 09895145472. CUG connections at our Bangalore, Chennai and Hyderabad offices are also being cancelled with immediate effect.

Regards
Haritha (Manager Customer Support and Business Development)