I have a broadband connection of airtel in commercial use category and applied for static IP no. on dt. 11.08.2007, but till date inspite of repeated telephonic requests, no action taken by the service providers!!!

Beware people!

I am the owner of Airtel Broadband in Arizona. We are in no way tied to Airtel in India. If you Google "Airtel Broadband Phoenix" there is mention of Roosevelt Square Appartments in Phoenix. This links you to a number of complaints about Airtel Broadband which is the Airtel in India. None of these are in regard to my business.

My AirTEL Broadband is Arizona based. Our name is registered with the State of Arizona. Regrettably there is no way to get something off of Google to correct misleading information.

Steve Wirth

I was using Airtel Broadband connection for some time until i decided to disconnect it. So i went to Airtel Office here in Sector 14 Gurgaon and asked to block the connection. I also confirmed about any hidden or explicit charges for the same. I was very clearly answers that there would be no charges. My respite was broken when i received a bill of Rs. 500 saying that my connection is still i active mode and has not been disconnected yet as your request was not executed. Then again i sent a mail to block the connection but a bill for 15 days was again generated on the pretext that my request was processed lately due to a backlog of mails on Airtel Server. The Collection Dep. guy called me up asking the reason for leaving the connection. I answered him about the dubious bills generated and misleading info delivered. He promised a waiver of some amount with the condition that i will resume the connection after 2 months. But the connection was resumed after 1 month without a prior notice of information regarding the same which allured an extra sum of rupees 500 again without using the internet or the telephone. GUYS BEWARE OF THESE AIRTEL GUYS WHEN THEY DISCONNECT YOUR CONNECTIONS BECAUSE THEY TRY TO HARASS AND EXPLOIT THE CONSUMERS. BUT DONT LOOSE HOPE FIGHT FOR YOUR JUSTICE THE CONSUMER COURT STANDS RIGHT UP IN YOUR CITY. FILE A CASE AND YOU CAN GET A RESPITE HOPEFULLY UNLESS THE LUCK IS TOO BAD.

I have been going to Airtel for the Broadband connection and i have already spoke to many of their executives what they do is they take my contact number and address and they never call me back or give an response. Suppose if i speak to any higher authorities they say that they cant give service to my area they say that maximum load is exceeded i really dont know what is load? Atleast they did not bother to explain me about this load problem.

It has been over a week, and with 2 complaints already logged to Airtel Customer care, my broadband 512Kbps connection just does not work. There is 50% packet loss. The first complaint was surreptitiously closed and on my checking up, they unapologetically informed me that the complaint has been closed, so we will log another one. When will it be resolved... it will get resolved within 2 days is the standard reply. Now I know how it gets resolved. I have been suffering for one week with virtually no service at all and they care too hoot about it. No wonder AIRTEL SUCKS.