my name is mohd zeeshan and my landline no.is 05224043083 my personal no.is 7897864209...and my address is 252/115 rakab ganj, kadeem chattan, lko and my complain is that previous month i charged 400 rs for pc secure but they waived me off thax for that...but in this month again 400 rs charged for pc secure as i have called three times to deactivate pc secure and they committed me also that your service is deactivated by the backhand team and cancellation department then also i haved 400 rs whats this i could'nt understand why the charges added in my bill...i will not pay the bill unless you again give me 400 rs waiver and deactivate my pc secure service...otherwise i have three connections disconnect all of them...

I have not yet received the payment receipt from Airtel. I paid rs. 6939 cash to Mr. Mukesh Sharma at Ahmedabad Gujarat. His mobile no is 9327075151. We have called him several times and have demanded for the receipt but he always runs around the bush. On the top of it he got angry like anything and said"Mai kya aap ke paise leke bhag jane wala hu." I request airtel to take immediate action on this issue and train its executives how to talk with clients. Mr. Mukesh gave several calls before i paid the money but vanished immediately after that. I had to call him and airtel several times to get my connection done. My details are as follows: Name Harjit Bagga, M: 9825900082. Got airtel broadband connection on 11-04-11. PCAF NO: RSA87804.

I am terribly upset and shocked ! I applied for Airtel broadband (Application number: TBLR230493) on 28th of March 2011. Guy named Santosh (Cell ph no: 9686098485) came to my house, took documents along with cheque of Rs. 1100/- and promised to give connection between max. 3 working days. I waited for 4 (not just 3) working days and called him up. He appologized and said that there is some connectivity issue in my area and giving connection will take time! To my horror, the cheque was encashed on 2nd april 2011. I called up again, saying why was the cheque encashed if connectivity is not being given. The reply that i received is that connection shall be given but it will take time !! I logged complaint with Airtel (Complaint no : 45031896), was told that the problem shall be resolved withing 8th April else money shall be refunded. NOTHING HAPPENED!! I called up AGAIN, escalated the matter to so-called supervisor Mr. Praveen (cell number : 9740990917), who in return appologized and promised again to work on it! Needless to say nothing happened again!! I called up Airtel again and another complaint was logged (Complaint no: 45199454) assuring a solution!! I am shocked at this mockery made out of customers by Bharati Airtel !!
Is this how we should be treated for trusting a Brand? This is a Sheer DISGRACE! I dont need ANYMORE appologies, I need a SOLUTION!
Medha Gupta
D'souza Circle
Near Lifestyle
Contact no: 9980993758

I have been an Airtel Customer since 2006. But now the kind of service provided to me was extremely fraudulent and fake. My first concern is no body in Airtel knows to talk even a single sentence in English Properly. Secondly, they do not take complete concerns of the customer and I am the best example for it. Airtel takes only complaints which they think they can resolve and concerns which they cannot resolve are not getting registered at all anywhere in any of the request number provided to Customers. I have been calling Airtel since Mar 11, 2011 until today for the same issue and spoke with nearly more than 10 different people and no one seem to record in their recording system the complete concern I expressed. I was given so far four different request numbers and finally since they could not resolve my issue they gave me cancellation request number.

The issue was, I called in December 2010 for owner name change from my mother's name to my name which was done and the Dec month's bill was reflecting my name. But all of a sudden without any intimation the owner name was changed back to my mother's name in Jan'11 and Feb'11. I again called Airtel and gave a request to change the owner name and they had changed. As I have to produce the bill at my office for official purposes I requested Airtel to provide me a duplicate bill on my name for Jan'11 and Feb'11. Nodal help desk and Billing Department said once the billing cycle is generated owner name cannot happen however will ask the Billing team to provide a note on Airtel letterpad in email that by mistake the owner name was changed which will not happen again and they also told that I can show that email at my office. I agreed to it and was waiting for 48 hrs as they promised but haven't heard anything either in mail or even a courtesy call. When I called Airtel to inquire on the status I came to know that no such information was recorded anywhere in the request number 44441754 given to me. Finally they accepted that they cannot get the issue resolved and took a request for cancellation. Why are you doing this?

If you are not able to make up to the promises then do not provide such fake and fraudulent services to Customer s and irritate them. I will definitely share this horrible experience with my relatives, friends and colleagues and prevent them from using such useless and disgraceful service.

AIRTEL SUCKS!!!

i am using airtel connection from three months i get always extra charge for my pack my