Hi

I requested Airtel to change my plan from 649 to 250 per month for 3 month as I will be out of country for 3-4 month on 24th of Feb 2011 and Airtel caller has insure me that your changes will made on 28th Feb 2011 onwards however I have seen my bill and found that my chnages were effective from 25th of Feb 2011. Also I have requested Airtel to inform me how much I need to pay in advance so I can make the payment before I leave India however I did not received any call from Airtel.

I request you to look after this case and I will be able to pay your bill ones I will come back to India.

You have other option to disconatct my Airtel line.

Please reply ASAP.

Every time late fee is added with my bill but i have paid it previously . Thats y 2oo rs balance in my bill . So plz currect my bill plz...

My airtel broadband number is 011-45121735. My account number is- 15927835. I am submitting a complaint for charging dsl usage charges of Rs.250 in my account without informing me. kindly wave off the amount of the same.thank you

Sir,
I'm facing the broadband speed problem from many days, our broadband plan is of Rs. 799 and it is a unlimited plan, but though I'm facing problem while checking my mails and downloading files due to low speed and sometimes it becomes totally dead and sometimes it stops responding.
It creates a great problem in my work. Kindly solve the problem as quick as possible.

Thanking You
Swapan Kumar Howladar
A.D 220, Salt Lake.

Pathetic Service. I was planning to go for BSNL broadband but Airtel agent convinced to go for Airtel saying, once expereince teh service you will realize. He said BSL service is pathetic and Airtel is best in trems of service.
As BSNL takes soem time installation and these guys promised me connection within a day or two. I decide dto go for Aitel. I guess tahtw as my biggest mistake.

1. A complete mess in provding the connection which took a lot longer than what was promised. They wasted my two working days including finanacial loss to me.

2. The plan contained few free services (goodies) which I never received. I only got call saying someone will contact me.


3. Airtel helpline number doesn't contain proper procedure to connect to executive. (Landline number is must there). Evn if you manage to talk to them its of no use as they make false commitments.


4. Bill was sent after two months and I never received any soft. That to with soem different Name (tehy chnaged my name inspite of providing ID proof as Passport and PAN card where my name is mentioned clearly). I kept on calling them and sent multiple times. Every tiem i sent email, i got email saying.. it will resolved in X number of days and i got same email multiple times, they could change the record for more than a month even after continous followup.

5. They never sent bill on time, i kept on chasing them asking them to send the bill, so that i can make payment. But everytime i called they told me they sent it to my email id which i never recived. because of all this delays i could not claim any bill from my company.
They barred my connection and when i called they told me it will activated in 12 hours, it happened multiple times but they never activated the connection.

In short its always better to go for other service provider like BSNL which has better plans. Because service is same everywhere.