Airtel Broadband

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India

Airtel Broadband Reviews

karan chowdhary December 29, 2010
not getting a gift
hi! nodal desk...i am karan chowdhary...my airtel no. is 01147506905...i am highly not sufficient from ur services.especially from ur ..customer care..staff.i am getting a sms from.airtel..that"u are eligible...for gift ..worth rs 2499/- kindly register at www.airtel.in/myairtelmygift.." from ten days i will yry at this site..this site is not available..if a am not getting my gift..i am complaint against u at consumer forum...pls help me...
saurabhtyagi December 24, 2010
cheat
sir/ ma'am
i have written earlier to [email protected] but i have not received any reply
regarding my complaint about Airtel employee named anish ahmed working at airtel
outlet at Jagat Farm, gamma sector, Greater Noida, 201308. he tried to sell his
own modem at low price and asked me not to buy the one provided by the company
while providing broadband connection. he also promised that i would receive a
landline phone instrument from company which i did not till yet and later he
just refused and said it was slip of tongue. he promised that i will receive
gifts from airtel i.e. a reebok shoe pair and sunglasses but i received only
sunglasses when i asked later he said it was slip of tongue. when your engineer
came to install the broadband he made me the same offer to buy a second hand
modem from him and asked me not to buy from airtel and convinced me. your
employees are just running scams and making false promises to lure customers. i
feel like cheated by your company please have some courtesy to reply to this
mail and take some action in this regard rather than just making a confirmation
call.
i question the morality and customer orientation of the company and would go to
consumer forum in 3 days if i am not satisfied by your response IF ANY.
i have called anish ahmed several times and even met him personally the person
who gave me the connection but it resulted in nothing.

saurabh tyagi
broadband connection 01204135471
email : [email protected]
mehta mahavir December 20, 2010
free gift
Airtel launched a scheme under which they were giving broadband connection with a gift worth rs.2500/ +20% dsicount in rent+local landline connection free for 6months.I took the connection and after much persuation got the gift a watch of Rebook co(which never manufactors watch) claiming value of rs 2499/.When I showed the watch to many watch shop no body informed it price more then rs.150, which too airtel recoverd against dleivery send through courirer co. I cant understand how such a reputed co. of telecomminucation of india is cheating people claiming gift valued for rs2500/- SO I WARN PEOPLES NOT TO BE FOOLED BY SUCH ADVERTISEMENT OF COMPANY AND SOMEBODY TAKE A LEGAL ACTION AGAINST THEM.
shihabudeen.p.a December 16, 2010
high cost
The plan charge of the broadband is high as per its plan. you have to provide it in the cost of rs:500 as same plan. we got reliance broadband at the rate of rs 500 per month unlimited. so plz provide it on that rate...
shihabudeen.p.a. plan telephone no:0484 4014241.
personal contact no.9846055026
Dimple Khatri December 9, 2010
money not refunded
I had applied for a new airtel broadband connection in august. The executive came to my place, filled up the form, took 500/- and told me that the connection will be given in 2 days. after that I didn't get any response. after some days, he said that connection cannotbe provided in your area. he is not refunding the amount also. kindly take suitable action against him and mail me your response on [email protected] .
Excutive's name:Sandeep, phone :9650798207
subodhshubh December 4, 2010
Too high Bill Amount
I am using Airtel Broadband. My Landline no is 0141-4035816. For the period of 08.10.2010 to 07.11.2010, billing amount is Rs3390/- whereas I donot download up to that extent. Kindly look into the matter and give us 75% concession on bill amount so that we can use your service happiely.
In anticipation of your favourable response.

Thanking You

S. K. Gupta
kamal k. saini December 4, 2010
gift
Bhartiairtel launged a scheme for booking new connection of broadband and giving afree gift worth rs.2500/-they installed the connection, but for receiving gift they ask customer to go to their website and include claim for gift, which their site never accepts.In the meantime time passes for claiming gift and they say it is gone.When they install the connection, send bill on the adrees given by customer why they cant just send the gift on same address, instead have make the path which common man cannot pass?Arent they foolong public?Tri should take some action against the company.
Riyaz1983 December 2, 2010
No Connection provided as promised
Hi,
I applied for a airtel BB connection and the executive came to my house to check the feasability. He confirmed that yes the connection is available and asked me to fillout the application and pay the 500 Rs. I confirmed many number of times with the executive whether they can give me the connection, he confirmed it again and again, so I asked him whether I can surrender my existing BB connection, he said yes and I did so. I filled the application and gave him 500 Rs. After 4 days they are coming back to me saying that there is some technical issue and cannot provide the connection. Now I have lost my existing connection as well. Now I have no internet connection at home, I work from home and I am under loss of pay for past three days. Airtel should take responsibility and give me a resolution. Please can somebody help me.

Regards,
Riyaz
Satmukh November 26, 2010
Request-commitment failed
I have taken Airtel Broadband connection at Kolkata. While the Installation Engineer(Avijit) came for installation with normal modem I asked for Wireless modem instead of normal modem, he requested me to wait for a day and promised me to give that wireless next day. T called him next day and then again next day and it continued. I have been asked by the airtel marketing personnel Mr Subra Majumdar(TSM) and Bodhisatya to lodge complaint and take the request number. I did it more than 10 times. I was in conference with Kolkata Marketing people with Noida, Head Office by Arun and was directed to Kolkata to install this wireless modem. I agreed to pay the difference amount which is approx Rs.600. between normal and wireless modem. Numerous commitment from the Kolkata marketing guys failed and now they are not even picking up the phones
My request numbers against complaints were 40226782, 40176248, 40021534, 39826672 etc.
pinder92 November 23, 2010
didn't recieved any bill
hi im Parminder singh from mohali, i get a new broad band connection of airtel on 30 sept 2010 and i have choosen the e bill option for billing but till now i haven't recieved any bill from company and at the time of connection they also told me that there is also a reebok wrist watch as a gift with this connection which i ll recieve soon but i haven't recieved it ...If i didnt recieved any bill within 15 days then i m not going to pay the bill and company bill be resposible for that

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