I used their website (one of the worst) to buy a prepaid phone card. It failed saying that it was unsuccessful. I used MC and VISA card and both gave the same error. I gave up.

Yesterday I noticed that there are charges on both my cards, I tried calling their customer service and the number is always busy. If anyone is facing the same problem and has found a solution (how you got ur money back ...) please let me know.

And for people who have not used it... DO NOT USE IT. I am not sure if it is even legit.

I too was one of the many who fell for the "offer" from airtel. I did not think twice to create an account as Airtel is a BIG brand in India...
I tried creating an account and the first few times I tried, it gave me an error saying "failed to verify details"... and then at last it allowed me to create the account...

Yesterday, I was just checking my account - and I was charged $125 instead of $25... I had previously tried 4 times - which were rejected - and I was charged $25 for all those tries!!!!

I tried calling the customer service no - and the number I guess does not exist.. I tried sending a mail to [email protected] - and it bounced back!!!

This is most certainly the worst of websites - and it is too damn slow... The Reliance website is a hell lot better in terms of usage atleast....

Not too sure on what my action would be... I have started telling EVERY ONE I know on my experience - so that they do not fall into the same trap...

I am not too sure now if this is actually owned by AIRTEL - but I was charged by Bharati TEle - which is the holding company of Airtel..