Dear Sir,

I am customer of Airtel for last 10 months. My mobile No. is 9717338436. My complaint is that Customer Care Centre is deducting amount from balance by activating Live Cricket on mobile without any request. I never sent any message to avail facility of Live Cricket on my mobile. Now I am unnecessary receiving so many messages from Airtel about Cricket.

2-3 days back a person rang me up and asked to avail facility of Live Cricket on my mobile, I sincerely told him that I am not interested to take this facility. After some time my amount was deducted and I started receiving unwanted message about Cricket. Such things create a bad impression towards honesty of a company like yours. So instruct your persons at Customer Care Centre not to do such things in future.

You are kindly requested to deactivate the facility of Live Cricket from my mobile No. 9717338436 at once and arrange to credit the amount which has been deducted by you, because I never sent you any request for activation of Live Cricket facility on my mobile.

Hoping for early reply.

With regards
(Sudhir)