Hi,

I bouught Airtel datacard on Jan 31, 2010 with Rs 599 unlimited scheme. my number is 09967011494. On february 2, 2010, I put request that it is not working and network is zero. my request no is 30766276. the company franchise store said it will take two week to solve your problem...very fully (in the world of jet age...two weeks). I got welcome call early morning on Feb 17. from Airtel customer care(less) department about services and blling. see the working's style and procedure...till today there in no network or no call from service department. Billing will start from day one and the company will definitely charge bile on prorata basis in the first month...there is absolutely no customer relationship from company side, lack of information at the airtel store and gross ignorance of customer's faith...Hope company will pay attention to this complaint...regards.

I have purchased a data card from Radical Communication (Lajpat Nagar)and they promised that it will be activated by end of the day (the day of purchase). In the evening when I called the Cust Care, they mentioned that the card is not active and I should get in touch with the outlet from where I bought the card. I called the number on the bill 011- 41051050/41051060... both numbers are dead. I called another two numbers shown on the carrybag 011-51051050/51051060. These numbers do not exist!! The reason I bought the data card is to take care of some urgent business whilst I am traveling. I live in Gurgaon (and the reason for me buying the card from Radical Communication at Lajpat Nagar is that the outlet in Sahara Mall did not have any stock of cards) and it is not easy for me to travel to Lajpat Nagar to follow up. I would equally blame Airtel for appointing such Franchisees who do not have a proper phone number to provide after sales support.