I have airtel dth connection from past year.My Airtel DTH I.D is 3001694744 It started giving problem about six months back of no signal every fortnight.for getting service we have to really run from pillar to post, frantic calls to airtel cusotmer care and executives are good for nothing. Airtel engineers close the calls without even speaking or visiting customer forget about solving problem.Airtel DTH was bought by me on goodwill of Airtel in broadband service and Airtle Mobile service which i enjoy from apst many years. I am repenting my decision today. Again it is not workjing from 12th of October 2010 and till today i.e 18th october 2010 i must have done atleast 20-30 calls to cusotmer care . I laugh at the name cusotmer care.There is nothing called as customer for them and care is not their in their dictionary.Due to brand name of Airtle many people will keep falling in their prey and their business will keep on running. Cusotmer care is doing great job in closing customer complaint to make their numbers in uptime gurantee.
LIST OF CUSTOMER COMPLAINT REFERENCE NUMBERS:4124480, 4131326, 4124480, 4148544, 4176492.from 12th october to 18th october 2010.
Can any one share email i.d or number of top excutives of customer care or CEO AJAI PURI.where it can be escalated.
AITEL DIGITAL TV SUCKS!!!
PANKAJ RAI
Cell:09650800988