Dear Sir/Madam,
I had registered a complaint against our digital TV regarding the Refund. It has been 35 days since then and we have kept calling the customer care many times to remind them of our complaint (refund) but they don't even care to look at the complaint once. They often told me that your problem will be solve within 24 and 48 hours and give me a call within 2 hours.But my problem is continue made. I had to finally turn to consumer court for help so that these gays don't repeat this behaviors with anyone in the future.
Calling details are given below:
Name of executive date Time complain no.
1. 15/09/2010 09:53:39pm 3848085
2. 3855626
3. Farhan Sr. 29/09/2010 03:15pm
4. Rahul 01/10/2010 01:20pm
5. Manoj 04/10/2010 02:20pm
6. Pramod Sr. 06/10/2010 07:45pm
7. Pinki 15/10/2010 01:45pm
8. Ritesh 19/10/2010 07:00pm
9. Gopal Sr. 19/10/2010 06:32pm
Above Airtel DTH Executive and Sr. Executive are responsible for my next action. If you can do something in urgent for above complain so please call me on my registered no.
+91 9958795922.
My Customer ID is : 3005186688
Registered Date: 06-09-2010
Online payment by my credit card
Thanks
Anand Singh
GM-Media
Tashee Entertainment Private Limited
517A & 518, 5th Floor, Narain Manzil, 23,
Bahakhamba Road, Connaught Place,
New Delhi - 110 001
(M) +91 9958795922