3 years back I taken touchtel connection (which is airtel now) 080-41217365. while taking the connection they taken around 4000/- towards installation charges which is refundable. last month I closed connection and asked them to refund my Initial deposit. Now customer care simply saying I didnt pay any amount. Please suggest me how can I get back my money .

Thanks

Re: Airtel India

My Mobile 9829316097 is giving massage "Sim registration failed and Inactive Sim while it was paid for lifetime". I have mailed 10 times to airtel service center regarding my mobile no. and every time I get reply through auto generation mail that you will take care of my problem within 24 hrs. Inspite of regular follow ups I couldn't retrieve my mobile no. I have spent thousands of Rs. for it. I have phoned 68 times to Mr. Agarwal ( Nimbahera) Ph. no. 9414148674 and 94 times to Mr. Satpal Dua ( Chittorgarh ) Ph. 9829246300. Every time both persons tell me that problem will be solved within 24 hrs. Mr. Agarwal given me other no. sim as a replacement but after one day he again call me personally and provided me one other sim of same number and taken back sim as he supplied earlier. On 11.8.2006 Mr. Satpal Dua called me personally and he managed to talk me on 801 (Mr. Yogendra) and he told me that there is some technical problem in the system and he will short out the matter within 24 hrs. Still problem persists. I have given all the related documents again to Nimbahara. What more you needed from me. All your such activities have pained me a lot and it has forced me to go to court / consumer forum. Due to unavailability of mobile no. I have incurred heavy loss of both money and time.

I had purchased Air Tel prepaid card Aisi Azadi aur kahan worth of Rs.360 from the shop in Rajajinagar on 10th August 2006. When I want to recharge as per instructions, there was no services available after entering 16 digit number. The message was clear saying that this facility temporarily not working call later again. This has been happening for the last two days. I have tried repeatedly with the card for recharge but all attempts in to the vain. It is too bad to provide service like this afte paying prepaid card. Can anybody from Air tel respond. I have tried to contact their customer service number 9845098450 but always busy and no response. Do needful if you can.