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June 26, 2008
Airtel sucks
I had taken a prepaid connection of airtel 5 days back... recharged it with 888 and still it tells me my connection is in the grace period... moreover on customer service everyday they tell me that it will be activated in 24 hours... this has been happening for past 3 days.
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June 21, 2008
Not getting the facility of friends card
Since I own the airtel prepaid friends sim card, I am liable to call at 10 paisa per minute between 10 pm to 8 am and 3 pm to 5 pm to any airtel mobile number. But since last two days, They had charged at normal rate i.e. 1 Rs per minute during these concessional hours. So that I lost so many balances. And that I also came to know at the end of the call. Still after complaining to them, they have not started the facility yet.
Please do something, so that I would get my facility. Now I cant get that, lost money due to negligence of the company.
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April 23, 2008
charged for back ground music without confirmation
hi, Airtel is deducting from my post paid amount for back ground music. With out any confirmation how you would deduct the amount. I want my money back.
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April 18, 2008
Monthly Bill Not Received
I have changed my residential address and got it updated in Airtel Database well before the bill is generated. I haven't received my month bill and whenever I call customer care they blindly say that the courier is delivered. My question is to whom it has been delivered if at all it's delivered? Also, why would I call Airtel everyday 4 times asking to send my bill when people in my home have confirmed that they haven't received it. Airtel support is horrible and the customer care is worse than ever expected. Never encourage to go for Airtel.
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April 9, 2008
Poor gprs service!
Gprs service in this area was pretty good but now has become worse for last one week. No response from airtel customer care centers.
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April 1, 2008
Nonsubmission of copy of the approved plan for communication tower to the land owner
Hello,
A communication tower was erected on 2004 on the land behind our house which was given on lease to Airtel.The land originally is on my mother's name.
My mother's name is Maya lahiri.
Address : Vivekananda Avenue. Village : Malancha.
P.O : Malancha- Mahinagar. Pin Code : 700145. West Bengal.
This property comes under Rajpur Municipality.
Since last one and half years or more, my mother is being harassed as she was not given an approved copy of the plan for the tower by Airtel without which she cannot prove that the tower is legal and so cannot give the taxes .
As my mother is too old to run from pillar to post, I had communicated this matter to Airtel office at Kolkata and initially was promised to receive the copy of the same but nothing has happened until now. In the mean time I was sent a scanned copy of receipt but the people at the municipality are firm about the copy of the approved plan.
Can you help in this matter and let my mom have a copy of the sanctioned plan which can be produced to the municipality and pay our taxes which are due for last few years for this problem.
For any more info please let me know and I will be more than happy to reply
Thanks,
Rajat P Lahiri
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November 29, 2007
Awful service!
Airtel Mumbai offers a tariff of 1.00 RS to an STD no. in Friendz Forever. However after numerous complaints , i am charged the normal rate of 2.40 Rs. only. All my complaints to the Nodal officer went in vain too as they don't check the problem and don't apply correct charges the next time i make a call to the STD no again. I still get charged at the same rate instead of the discounted rate which i should normally get.
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November 22, 2007
Really sucks & useless
Airtel India, really sucks & useless ... careless customer care response, they cut the line while in middle of the conversation & many unwanted & repeated msgs from airtel offers. We dont know whether the person whom we are calling is either switched off/not reachable/busy or whatever all they is false absolutely. They say same dialogue when we call to different mobile connection (ex:bsnl)" the airtel customer you trying to reach is busy/not reachable"for any other connection also...
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November 19, 2007
Services
I had changed my mobile handset a week before. I purchased new handset Nokia 3500. But I am unable to get GPRS and AIRTEL LIVE, MMS servise after repeated reminder and messages. I think airtel is unable to help their customers.
The services is very poor quality. The representative dont answer properly when called on phone. Even dont satisfy customer's query. It is ridiculous.
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November 19, 2007
Not working Phone
I bought 15 numbers of airtel cug connection
but still 2 numbers is not working
airtel customer care is very poor
R.Karthic
09789485012
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