My prepaid Airtel cell phone no. is 9934394087. About 4-5 yrs. back I, under a scheme of the company, purchased lifetime validity in Rs. 1000.00 . About three months back when I had arround Rs. 1450.00 worth talktime in my cell, They stopped connecting my calls, and instead
a voice started saying that I had no validity left in my cell, and I should recharge at the earliest. well when I got recharged with approx. Rs. 16 then my cell started showing validity but talktime it was showing nil. Meaning thereby the company has swallowed my approx. 1450.00 Rs.
Company has never informed me about this by SMS or by Post.
I tried so many times to contact customer care executive but he /she was never available. Company has caused me a lot of disturbance by not allowing me to make a call from apprx. last 4 months inspite of having life time validity worth 1000.00 Rs. & talktime of approx. 1450.00 Rs.