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Andi121
June 30, 2010
Blackberry Internet Service Rs899/month
As a traveller I required the Blackberry Internet Service (BiS) and thier BBM (Messaging) and browsing facilities.
I currently have 14 days remaining in my stay in Bangalore. I have been charged an amount of Rs.899 towards the BlackBerry UMP (Unlimited Monthly Pack?) but yet to avail of the facility.
A call to 121 customer service is met with the response that the service is 'active' on my account. They are unable to resolve the query and say a Technical Service Representative will call me back regarding the same. Its yet to happen.
If there are any senior airtel representatives browsing this forum, My contact number is 9 _ 8 _ 4 _ 5 _ 4 x 1 _ 0 _ 1 _ 4 _ 4 to see if you can rectify this.
Essentially I am writing this to warn others not to waste the Rs.900 (US$ 25 Approx) and more importantly their time and patience.
If you are in urgent need of connectivity while travelling here, opt for an on the go internet dongle like the Tata Photon or other ISPs.
My blackberry handset is mint, works like a charm in Australia, NZ and Thailand. Its plug and play but not so with Airtel!!
If your listening...
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raazikh byari
March 3, 2010
deducting amount and no clear result by customer care center
hai, , im Raazikh Byari.. i'm reguler costemer of airtel karnataka.. my number is 9880907843.. (reg.name-abdul muthalib byari) im using this number since many years...
yesterday my last amount deducted, i calld back to CC, they refund me that amount, , , after some time at 10.40pm, its dedudcted again, i calld back again to CC, but they said it deducted for browzing some thing, , whats a hell going on, , also today it happens same, , and m so much angry coz watever they told about my browzing thats a really i think airtel cheating to me, ,
coz now at 6.30pm(03-03-2010) again deducted,
but fact is i deleted my airtel service setting after they credit me my deducted amount 1rs, ,
how it happen again deducted after one hour, they said i brows some site at 6.30pm, but i dint did that..
i complaind to costmer care to stop this kind of deducting for without any reasons.. but its still going on every day, , they wasting my time and they also creating issues..
im access m.frenzo.com from past 1 and half year throgh airtel live, i subsciber for that m.frenzo.com.. ther is nothing any kind of downloading options...
i want complete solution for that,
thank you
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raazikh byari
January 30, 2010
diducting amount
hai, , im Raazikh Byari.. i'm reguler costemer of airtel karnataka.. my number is 9880907843.. (reg.name-abdul muthalib byari) im using this number since many years...
from 28/01/10 i gtting irriteting msgs from airtel.. sender 54321.. like thanks for downloding IGcelebanim8 from airtel. you have been charged rs15, Filmi buzz and pics *321*69#.. this kind of daily 3 or atlst 2 msgs recved 4m 54321..
i called to costemer excutive and i got amounts back... but its going every day...on 28/01 they deducted my amount 55 for 2, 3 downloading, which i dint downloading any kind of games or images...
i complaind to costmer care to stop this kind of deducting for without any reasons.. but its still going on every day, , they westing my time and they also creating issues..
im access m.frenzo.com from past 1 and half year throgh airtel live, i subsciber for that m.frenzo.com.. ther is nothing any kind of downloading options...
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