Airtel Mobile

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Category: Electronics

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India

Airtel Mobile Reviews

July 2, 2007
Incoming calls are not being received
I have taken new mobile connection of Airtel on 29/06/07 at KOTA Rajasthan INDIA. The mobile no is 9950103599. I am not receiving incoming calls on this mobile no. I have requested to air tel dealer but he was also not able to start it.

People beware!!!
June 9, 2007
Not getting proper signal
I am using airtel mobile prepaid service for the past 4 months. Me residing very near to the mobile tower provided buy the company, but we are not getting the signal properly, signal is very weak. I have changed my phone thinking that its my phones problem, but now i realize that it is not due to my phone, its all about the carelessness of the company.
April 29, 2007
Bills for the surrendered mobile card
This is regarding my postpaid Airltel mobile card with Number 9989144253 under the name j parabrahman which i have took earlier after submitting all required documents. In the month of January 12 2007 my wife has surrendered the card towards cancellation at the nearest Airtel mobile office near NCS theater , vizianagaram-535002, Andhra Pradesh after clearance of all dues as on that date and she has taken a new prepaid card with number 9849398831 under the name j s lakshmi from the same service center. Now we have received a bill of Rs.5071.42 towards the postpaid card which we have already surrendered. when we made a test ring to the same mobile number somebody is using the same number which we have surrendered in the month of January as stated earlier. The same matter we have informed to the service center 2 months back when we received the first bill after clearing all our dues they informed us that they will rectify this matter. But as we have subsequently got the second bill for the mobile which some other person is using which obviously mean that the service center people given the surrendered card to some one else or they are using the surrendered card for their personal purpose.

The biggest televenture like Airtel with numerous service centers but with the service people who misguide the innocent people and do the mischiefs like this for their personal benefits was never expected from our end.
January 28, 2007
Poor customer service!
I am using Airtel postpaid connection from last 2.5 years and whenever had some problem and had to contact the customer care it was always a bad experience. My SMS pack of 150 SMS/Month that was given free to me 2.5 years back was withdrawn and they did not informed me about this in any way. When I checked my bill and did not find any discount then the customer care person says that an SMS was sent to you. But I am very sure that I never received that message and the customer care started arguing that message was sent and you must have received that.

For these changes in plan I decided to visit Airtel Office, Sec 35 Chandigarh. But nobody was there free to listen to you. I sat on one seat send to another and then another saying that person will listen to your problem. I was so much annoyed that could not control saying them WHAT IS GOING ON?

After wasting more than 1 hour there I do want to stay there even for a minute. It was always such a bad experience to see that the person there at Airtel Center were serving very well the persons who wanted to purchase a new connection but never want to listen to those who has a complaint. And I am sticked to Airtel because I am having more than 2.5 years old number. Otherwise my experience with Airtel has always been very very bad. From a band of 1 to 10 I will give Airtel 5 (minus). Because they deserve only this.
November 15, 2006
Promotional offer deducting money even when not requested
Hi, this is to bring notice that recently Airtel has some promotional offers called sms pack. I was surprised to see that Rs29 got deducted one fine day from my prepaid account though i never subscribed.

When I called up the customer care, I was told that I had subsribed. The way of subsription is the most stupid one.
It seems I had received a automatic call on some day (for which they have a log) and I had pressed as per the instruction and it got activated. I used to always ignore these automatic calls, but I didnt know how to prove it.

So eventually I lost the money, though I still it was a failure at their end where somehow it got subsribed automatically...

Anyways all these automatic calls and subscription should be banned without a subscribers permission. Currently the default seems to be all of these enabled by default and a subscriber needs to BLOCK if he needs..

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