dear sir my name is praveen s g ... i have recieved a message from GBP- 750, 000.OO, IN 2009 SHELL INTERNATIONAL MOBILE . U.K DRAWS WINNING#3, SO PLEASE HELP ME TO CLAIM FOR PRIZE... MY MOBILE NUMBER IS 9741073717

My tel No is 011-46064805. Billing cycle is 23rd to 22nd. The bill payment is upto date. Last bill was for August - Sept. The bill details are available only for June - July. When you click for other details, the response is that it is not uploaded. When you lodge complaint through their site, response is 'we are unable to process your request' Unfair practices - Is not it ? Why they are so insecure ? Wrong billing ?

maneesh

i am maninder singh.my airtel no.9501873401.ABOUGHT, GPRS, IVR. plz do somthing.solaw my problams.

They have unique way of annoying customers. You lodge complaint with their BPO. Without addressing complaint they will send message after three days that your complaint has been addressed. They remain and what remains is your complaint. Such a long process is to get through to them that after your reach the customer care through IVRS, they would ask you to hold on and the phone will get disconnected. You again have to take full round and in the process you exhaust yourself. This company is thoroughly unprofessional with least priority to customer care. About five months of relationship with them has been annoying. Strong regulator which can pull them for unfair practice is required.

Maneesh/New Delhi/011-46064805/Mob 09910487552

Dear Sir/Madam,

I am using Airtel since last many years and my mobile number is +91 9987559586. I have always faced network problem but my concern is not network.
I have taken Blackberry Enterprise Services, Rs. 899/- monthly rental plan wherein i get unlimited browsing and downloading in that package.

Yesterday i.e. 19/10/2009 i recieved a message as given below:

From: +919892051914
Message: Get uncensored videos and Gossips from bigboss house season3!!! unlimited download!!!
URL: http://10.5.10.79/bigboss/uncen.asp

Today i.e. on 20/20/2009 i clicked on the link given above from my mobile and the very next moment i got a message from Airtel Live (54321) as below:

Thanks for downloading Mp3 Tone from Airtel.
You have been charged Rs 99. Play Games http://gclub.in

I called up to the Customer Care (121) immediately and they said that they can not help it. Since i have clicked it i have to pay Rs. 99 as rental. I just want to know that where you people have mentioned in that message that it is chargeable or terms and conditions are applicable. Please note down the reference number that i got from customer care: F572534043. See its not a matter of Rs. 99/- but its a matter of cheating customers. I am really not interested in any such activity. Now tell me if i have already taken unlimited downloading plan then why would i pay Rs. 99/- extra for a service wherein nothing is mentioned that whether its chargeable or not.

Apart from this i have activated Missed Call Alert service on my number. Since 4 to 5 months i have been charged monthly rental of same but i done recieve a single message from yopur end about same. Despite the fact that i always get complaints from my colleague/ freinds/ family/ etc that my mobile is always not reachable because of network problem.

I am really fed up with the service thats why i am writing this mail.

Kindly help the needful or else i have to opt for some other options.