I hvae sent Broadband bill & speed complaint to Airtel on 7, 12, 21-9-09 but no action have been taken by customer care--

I have taken your connection no. 05224003632 from 13-8-05 since the
launch of Airtel in 2005 in Lucknow, we have been given GOLD NEW PLAN by your Maneesh Diwedi (9935091624) with the promise that we will get very high speed in internet but in use it was
so normal we were not satisfied, it was so normal as BSNL NETONE, After some time Your Mktg. Executive Zeeshan Khalid visited us & promised us to migrate our plan into SPEED PLUS COMBO at 256 kbps broadband speed on Rs. 500/- charges . we changed the plan accordingly, Mr. Zeeshan have filled the form and given us Tarrif plan chart which shows Rs. 500/- for 256 speed, , but when we received bill it was for TOP UP plan again I have been cheated by your mktg, executive . we have complaint for the same & your Rishab Jain (9935592989) visited our office & received complaint letter on 21-12-05 .mr. Jain have also said that he will correct our plan, but it was not corrected again your Ajay Dubey have visited our office and received complaint letter on 8-2-06, we have been informed that I will get speed 256 kbps @ 699 pm, I have accepted this since june 2006 than you are charging Rs. 699/- +taxes to me but I have been cheated by your marketing man again and again . Now I have come to know that we have been given 128 kbps speed
we are shocked to know that you are selling plan in market Rs. 599 with 128 kbps
speed & 100 calls free & you are charging to me Rs.699 with 128 kbps speed without any calls free,
whereas there is no such as 699 tarrif plan you are selling .we feel cheated
by AIrtel plz. adjust my excess money in your future bill and immediately
make our broardband speed 256 kbps as promised to us while sellin this plan
We have written you pn 12-9-09 we received your sms for service request no 24307322 & assured for contact
By 15-9-09 no body has come to see facts & only one ph call come to us who says they will revert back but till date no complaint have been solved
-- s s nagpal.MI- 82 Sec- B, Aliganj, Lko
05224003632

I bought an Airtel prepaid SIM on 3rd of October 2009. Paid the dealer for both the SIM and the recharge. Dealer informed me that the SIM will get activated with in few hours, sighting 'so called Server down' problem. I believed him and came out of the shop. I had to go out of the city after that. Now, I'm writing this stuff on Tuesday 6th of October 2009 and till now the problem hasn't been restored. Airtel customer care says, the problem is with the dealer and the dealer says that the problem is from Airtel's side.

My friend advised me not to go for Airtel, but i thought they were best in town and went for them. Now, I'm suffering because of that.
My advice to anyone who is buying a SIM card
- Do not leave the premises of the dealer till you get your SIM activated and you are able to make a call
- Do not believe what customer care guys tell you. They are there just to fool you around and nothing else.

Surya

dear airtel,
myself A.G.PHALE is customer of airtel sim card last 3-4years. my cell phone no is 9967835122. i have issued sim card plan govt employee plan. as per plan call rate were airtel to airtel 10paise/min and other 30 paise/min. as per plan there was not any daily deduction scheme. but now u are deducting rs. 1 / day. is it correct to get away from given plan ? why didnot u tell it at the starting?
what shall i do now ? shall i go to consumer court ?

thank u

Dear SIR,
my name is r sarada i'm the customer of airtel from andhra pradesh my phone number is 9866508793, i had bought this cell on the plan for rs999/- with lifetime incoming in andhra pradesh.i have a problem regarding the recharge of my cell, ihave recently visited mumbai and recharged my cell for rs 100/- on 12th of august and i got the message that i have my talktime balance being zero even touugh i have recharged it for rs100/-...it was loss for us of 100 rs...please see to it that you take possible actions and bring us to a satisfaction...that our cell is recharged

your's faithfully,

R.Sarada

my mob no. is 9558686231
i request u to unsubscribe gclub service on this number
reply me by sms on above cell no.
thanks