dear sir,
2morow night i hv been recharge RC 57/-(for low call rate).but till now this sceme is not activated on my mobile, i was contact with customer care but nobadys coopertaive me. no one is giving good responce on ur side.ur service is very bad. pls acativate this scheme immediately otherwise deactivated or transfer balance for rs. 57/- on my mobile . no. is 9867879332.

Thanks & Regards
Dipti

Dear Sir,

It's being shocking to say that the kind of service Airtel is providing under the Big banner is not at all Ethical way of doing biz. My Cell No. 09810326499 is use from last 3 yrs with all payments in time. In the month of July - 11th 2009 I was moving to S.Africa & requested your Call centre team for Intl Roaming, with conf. all OK that you will enjoy uniterrupted service.

When landed to J'oburg on 11th July late evening I foind that my Airtel connection with no signal & to give a call to some I was requesting security team for the cell for a call. All this into the country which is not only new but also a Gangster Province.

Now got the reminder letter that my payment of INR 6227 is due & if not done than case will be submitted to court. Got the call from your collection team too Mr. Amit 9810007608. When briefied him about the experience, he is not interested & shouting on the phone that it's me who is culprit. Mr. Amit saying that you need to give security amount to enjoy Int. Roaming. If this is the procedure than it comes from your call center team when had a word with them.

This person had a word with my parents & the kind of the behaviour shown, it's totally un realistic & shocking. It shows that Airtel Employees don't have the mannerism as how to speak to elders. He is commenting to my parents that your son is not interested in talking to us & using Bad words on Phone.

Is this the way to speak to some one parents & that too for just INR 6227.oo payment. If this is the approcal and an Unehtical Professional behaviour than pls understand as a customer I can also log the compalint against you people.

Pls advise in this circumstances how you can expect that your customer will be happy & will settle dues.

Sachin Kumar
Trade Lane Manager – India - South Africa

DHL Global Forwarding SA
(Proprietary) Limited
10 Patrick Road, Jetpark, 1459
Johannesburg
HandPhone: +27 (71) 853 9840
[email protected]

In my experience, I have never seen a fraud company like Airtel. Even without a subscribing to any of the services like jokes, hello tunes, they loot the money from unsuspecting customers. You recharge for Rs. 100 and after a few days even without using the service, your Rs. 50 would have disappeared. When we call the customer service, you never get any satisfactory reply. they play all sorts of gimmicks like "We are extremely sorry" type of apologies, but you never get an answer for the money looted from your pocket. In my view, Airtel is the most fraudulent company in the mobile business in India. Their motto is "Loot the customer when they are sleeping. And even if 5% of them wake up, then give them "We are extremely sorry" kind of dossiers.

We need a mass campaign to stop these Unethical Practices. If not today, the thief will be caught tomorrow.

I am facing this problem with Airtel since last 3 months. They have activated dialor tone firstly without asking me, neither i have opted it and they deducted my balance by 20 Rs. Again they extended it while i have sended the request to stop the service and again they cut 30Rs.
Now last month they have activated some matrimonial services and charged 10+30 Rs.
Even if I am not sending messages or not giving instructions even then they are doing like this
When I contacted customer care every body further says that i am not from concerned department you are on wrong connection and directed me to again call on customer care.
There is no body to help me out and my money is going in vain.

This is not fair and it should be stopped.
What should i do againg them?

hey,
i receiving blank calls and sms on my number at odd time and disturb me alot.I want to know who is the owner of this particular number sim number is 9000787084.