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Joshua Vincet Toppo
September 5, 2009
VAS download deductions
I always receive VAS download massage and my balance cuts . But i never download anything so pls, kindly note that.
My No 9004823536
Joshua Vincent
Mumbai
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MEERA P
September 5, 2009
Unsubcription
Dear Customer Care,
I am getting a message from 64611015 as
"Thanks for using (Subscriptions, TextBasedServices) Subscription service on Airtel WAP. You've been charged Rs.20. Enjoy http://gclub.in
I want to UNSUBSCRIBE this service. Please do this as quickly as possible.
My cell no. is 9959216462
please...
Thanks & Regards,
MEERA
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Ajay Sharma1983
September 3, 2009
Extra Bill
I have the Airtel Broadband connection. I always get monthly bill from airtel. To use broadband there is one landline connection which is must required. I have landline connection but i never used landline connection even I have no phone set. In brief i only use my internet. But in the bill of month august (bill date 24/08/2009) airtel charged me rs 180 for calls which i never made. I register complaint on 31st august but i does nit got any reply then i called again to airtel costumer care and then they told that your complaint is rejected because u have made call but i never made any call. I also faced same problem in the month of May 2009 but still i don’t get any reply from airtel. What should i do? They are charging me wrong and also not giving me any reply. Please help me and suggest me what should i do
My Landline no is-01244048939
My mobile no is 9891471634
My complaint no is 23798766
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Ashok Mamani
September 3, 2009
Airtel WAP
Dear Customer Care,
I am getting a message from 64611020
"Thanks for using (Subscriptions, Text Based Services) Subscription service on Airtel WAP. You've been charged Rs.20. Enjoy http://gclub.in"
I want to UNSUBSCRIBE this service...
Ashok Mamani
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Harvinder S. Dhaliwal
September 2, 2009
Service Barred
I have been using Airtel Postpaid connection (9860069042) for more than 3 years. Today at about 10:15 PM I started getting msg "Unregisterred SIM". When I contacted 121 they gave me a very bad experience. I called thrice as was put on hold for more than 25 mins. They told me that I need to submit my documents again. I had no prior information about the same and above that the conn was barred at night when I could not do anything.
I have few questions:
1. How can I get service for more than 3 years if my documents are incomplete?
2. How can Airtel bar my connection without any information?
3. Why was the conn barred at night when no Airtel centers are open?
4. If for delay in bill payments I can get 10 calls a day why not a single call for this?
5. If documents are complete why should I resubmit them?
I'm very dissappointed and if I do not get the resolution in next 12 hours I will be cancelling my connection and filing a Law suit against Airtel and shall get the same highlighted on news channels.
Also, when I requested to speak to a manager/TL/Quality they told me that none is available.
Rahul (Escalation Sup) not fit for his job.
Harvinder S. Dhaliwal
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rajni bajaj
September 2, 2009
Not install internet.connection
I booked Internet connection from your company. One week passed my net connection is not install. Airtel Company executive taken cheuque for Rs. 500/- in favour of Airtel Bharati Ltd. Now Everyday he saying he install connection today. But no response received fromtill date. Mr. Sarkar Executive of airtel Bharati Ltd. Karkoodoma, Delhi not given positive response which date he install the connection.
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chaitanya babu
September 2, 2009
out going calls
sir,
i am chaitanya.my mobile number is 9701647421.my out going calls were barred.so please continue my service.
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Krishnasamy
September 1, 2009
booster not activited
Just now at 7.00 am to (1.9.2009) I have paid Rs.97 and echarged for booster. I got the message i.e.
RECHARGE SUCCESSFUL ON 01.09.2009 AT 6.55 P.M. TALKTIE RS. 0.00 MRP Rs.97.00 Trans.ID 470565712.
I regret to inform you that I have not yet received the booster back activation facility if I use *124#. Why it is happened? Is it Air tel service. I am life time customer paid Rs.999/-
Kindly take necessary immediate steps to do the needful. If not with the above recharge successful can I approach to the higher authorities legally? I stored above the echarge message also. S. Krishnasamy, Gandhigram Rural University, Gandhigram-624 302. Dindigul Dt.
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Rahul5500
September 1, 2009
Network Problem
I am using airtel prepaid service since last 2 years and my no is 9766174590.I am facing problem of network in my area which is very week since last 6 months and i have registered complaint in customercare but they did not solve my problem yet so please help me.
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Chetan Thaker 2
September 1, 2009
Postpaid Connection
My self Chetan Thaker, Airtel Mobile (Gujarat) Postpaid customer from last 6 months. I had a postpaid connection with Number 097241 80906, which later I transferred to Prepaid. By 19th August 2009, I bought a new post paid connection (095588 05368) from airtel mobile (Gujarat), Vadodara Alkapuri Office. Airtel office customer care executive asked me to pay Rs.500 for the deposit and asked me for the Id proof and photograph; which I provided at the same time. My mobile started working, but My International Outgoing calls were barred till the time of address verification. Later the verification was done and my International Outgoing calls were active. On date 30 August 2009, my outgoing services got barred with reference of Verification Undone ?? I visited the same alkapuri, vadodara airtel office on 1st Sep 2009, 02:20:13 pm to complaint about the same and they couldn't contact their Verification persons and told me that they will not refund my money nor active my outgoing calls till they talk to the verification executives which will be around 10 minutes. I agreed to the same and given the time till 30 minutes. The executive didn't call me yet by 02:50:00 pm. I am going to register this complaint to the Consumer court of India as well as the Indian press for this sort of fraud happening with me by airtel.
Which affected my Domestic as well as International business and TIME.
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