I have a Mobile connection No. 930022771 . Few days before I got an offer from the company that my pre-paid number changed to post paid as per their P 249 scheme. For this they asked some documents and I put my passport zerox, photographs and Rs.500/- though Airtel company representitive and that time he give a new SIM Card and tell me it will start within ten days as my own number. But I checked the new sim card after 5 days and found it started with a new number i.e . 9503022771. that is not useable to me because I work with a Security company and that my number spread all over market so I approched the company rep. Mr.Rahul (09890696367) and he advise me to contact their higher office in Swargate that is 25km from me.In this saturday I reached that office and two of company rep. attend my problem but they can't only waiste my three hours. they suggest me to cancel the new connection first and then put up once more all my documents. I have no spare time to go back with this matter. Please advice to cancel my new number and return my money and documents.

My name is Sheetu Nijhon and I took the aitrel postpaid no 9970394011 on 1st Sep 2008 in pune. Since then I was experiencing a lot of network issues and i left complains with coutomet care also. I personally went to the airtle office and complained. They always use to assure me saying that its will be ok in a month but it never happened.

After that around one to one and a half month ago in July 2009 I finally decided to get rid of it. I wanted to disconnect the no so I went to the kalani nagar office of airtel in pune. There some manager Gaurav tried to convince me for 1 hr not to disconnect the no but I was not convinced. I cleared all my pending paments, submitted an application and id proof to disconnect and they told me it will be disconnected in a 2 days.

I forgot about it and thought it was disconnected until a week ago when I recievd a bill. I was very angry and I went to the same kalani nagar office of airtel where they told me to repeate the procedure again. They told me to clear the dews again because they had probably lost my application or dint want to disconnect as it will reflect bad in there accounts. So now i was suppose to pay the bill though i had no sim and i had not used the number since past around 2 months. I refused to pay the bill as i had not used the no and I m not responsible for there carelesness of loosing documents.

Then a person Amit and prayanka in office told me that they will check the call history of my number and if it is 0 then they will process to disconnected. So I sat in office for another 2 hours but the network was so bad that they were not able to check. It was heights of pathetic service. So I left it to then to see and disconnect.

I am wating since 2 months for my no to be disconnected and you claim to do it in 2 days ... havent seen worst service than that. If you read my mail at least now disconnect.

i m surender chouhan.i m using airtel prepaid services.the airtel custmers abused me wen i asked for my detucted money.it has been detucted abt 100 rupess wthout ny reason.if i call back they dont response.i m depressed.my no. 09729597736.

airtel has a fucking service over contacting customer care, no option to contact thm at any situation.And the very most complaint is tht the airtel friends chat.its a fucking service, anyone who might have experinced wil knw abt it well..the problem is u wil b charged 2 RS for the call.u wil b connectd to male r female users who had subscribed to this chat.u wont be talking to any person til the end.thy wil try to connect ppl, but, either the mobile wil b switched off, busy, out of coverage area.the thing is this wil be taped by the airtel ppl in various languages, thy wil repeat it in more than 5 languages(wil take around 2min to complete the transaction)..at last ur call ends at a point of time, u wil be charged 40 ro 50 rs for this, the matter is u wont be talking to any of the chat frnds..for this service AIRTEL can BEG their CUSTOMERS & ASK MONEY TO RUN THEIR BUSINESS OVERHEADS.FUCK U AIRTEL.

I use Airtel Mobile service form July / August 2007. On 4th of this month I have noticed that my balance was debited by Rs.30.00 without any authorization. Repeatdly the customer care person is telling that I have subscribed for some service. When I demanded the proof then rudly he is telling that comany will provide the proof if I will lodge a complaint with Police Commissioner. At the same time whicle talking with them, they told me that they have debited Rs.10 for the same purpose on 25th of July. Now I have doubt they have debited some more amount also as I am not checking my balance each time after making / receiving a call.

So I request you take up the matter and provide me proof so that I can take further step.

Gopal Krushna Patra
Mob no. 9980844206
email Id- [email protected]