On 14th August 2009, I bought a one pre-paid Mobile SIM card (Number :9650978685) with life time validity from your Airtel relationship center( Super Technosys) located at Sector-4 Vashali Ghaziabad. I have submitted all the company required document at Super Technosys (Airtel Relationship Center). Given number were working fine for next 5 days (i.e. Till 20th August 2009). On 20th of August 2009 I have received one Text SMS from the Airtel that your document formalities is not received. After receiving this msg all services (Voice & Text) have been withdraw with immediate effect. I called & logged the complaint at Airtel customer care (121) in this regard on 21st of August (Complaint Number : ) . Customer care executive told me that your application form is not received at Airtel (but i have completed all the formalities at Airtel relationship center at the time of SIM purchase) please do contact at retail shop from where you have buy this SIM.
While I connected with the Airtel Relationship center (Super Technosys Sector -4 Vashali Ghaziabad) on 21st of August 2009 they told me that your SIM has been damage that’s why you SIM is barred permanently you have need to re-install new SIM and all the service will start with in 48 Hrs on the same number (9650978685). I have reinstalled new SIM and again I have submitted all the documents at same relationship center (Super Technosys) on same day (i.e 21st of August 2009, 1800 Hrs)
I am very much disappointed because my mobile prepaid connection (9650978685) has been still in de-activated state without any of my fault & I have already completed all the formalities twice. Customer care cell is unable to tell me exact reason why my services has been disconnected and when these can be resolved
To resolve the problem I would appreciate your action which required to resolve my problem.
I look forward to hearing from you for resolution of this problem. Please contact me at 9650978683 by phone.

Yours sincerely
Bal Kumar Katiyar

Hi

I'm using Airtel post paid for the past five years. Recently I received a bill for Rs 4, 026.28 for the month of July 2009. I've been charged 2967.00 for SMS . Each SMS billed for Rs. 99.00, 140.00 and so on. These sms's are billed for every second. For example on 06-Jul-2009 Time 12:56:34 Rs 99.00 12:56:35 Rs 99.00, 12:56:36 Rs 99.00 and so on.. These sms are related to GPRS activation and it is toll free number(s) .I had raised the complaint . My complaint no(s) are 27913710, F539745619 . So far no responses from Airtel.


Please take action at the earliest

Details are furnished below

Bill No: 65071301
Relationship Number 105-100487012
Bill Date: 21-Jul-2009

Please find below my itemised bill statement . Please look into cost of each toll free number SMS is Rs 99.00 and 140.00

18 06/Jul/2009 12:56:18 56122 00:00:01 99.00
19 06/Jul/2009 12:56:19 56122 00:00:01 99.00
20 06/Jul/2009 12:56:20 56122 00:00:01 99.00
21 06/Jul/2009 12:56:21 56122 00:00:01 99.00
22 06/Jul/2009 12:56:22 56122 00:00:01 99.00
23 06/Jul/2009 12:56:23 56122 00:00:01 99.00
24 06/Jul/2009 12:56:24 56122 00:00:01 99.00
25 06/Jul/2009 12:56:25 56122 00:00:01 99.00
26 06/Jul/2009 12:56:26 56122 00:00:01 99.00
27 06/Jul/2009 12:56:27 56122 00:00:01 99.00
28 06/Jul/2009 12:56:28 56122 00:00:01 99.00
29 06/Jul/2009 12:56:29 56122 00:00:01 99.00
30 06/Jul/2009 12:56:30 56122 00:00:01 99.00
31 06/Jul/2009 12:56:31 56122 00:00:01 99.00
32 06/Jul/2009 12:56:32 56122 00:00:01 99.00
33 06/Jul/2009 12:56:33 56122 00:00:01 99.00
34 06/Jul/2009 12:56:34 56122 00:00:01 99.00
35 06/Jul/2009 12:56:35 56122 00:00:01 99.00
36 06/Jul/2009 12:56:36 56122 00:00:01 99.00
37 06/Jul/2009 12:56:37 56122 00:00:01 99.00
38 06/Jul/2009 13:10:58 561234 00:00:01 140.00
39 06/Jul/2009 13:11:23 56123 00:00:01 20.00
40 06/Jul/2009 13:11:24 56123 00:00:01 20.00
41 06/Jul/2009 13:11:25 56123 00:00:01 20.00
42 06/Jul/2009 13:11:26 56123 00:00:01 20.00
43 06/Jul/2009 13:11:27 56123 00:00:01 20.00
44 06/Jul/2009 13:11:28 56123 00:00:01 20.00
45 06/Jul/2009 13:11:29 56123 00:00:01 20.00
46 06/Jul/2009 13:11:30 56123 00:00:01 20.00
47 06/Jul/2009 13:11:31 56123 00:00:01 20.00
48 06/Jul/2009 13:11:32 56123 00:00:01 20.00
49 06/Jul/2009 13:11:33 56123 00:00:01 20.00
50 06/Jul/2009 13:11:34 56123 00:00:01 20.00
51 06/Jul/2009 13:11:35 56123 00:00:01 20.00
52 06/Jul/2009 13:11:36 56123 00:00:01 20.00
53 06/Jul/2009 13:11:37 56123 00:00:01 20.00
54 06/Jul/2009 13:11:38 56123 00:00:01 20.00
55 06/Jul/2009 13:11:39 56123 00:00:01 20.00
56 06/Jul/2009 13:11:40 56123 00:00:01 20.00
57 06/Jul/2009 13:11:41 56123 00:00:01 20.00
58 06/Jul/2009 13:11:42 56123 00:00:01 20.00
59 06/Jul/2009 13:16:07 561234 00:00:01 140.00
60 06/Jul/2009 21:23:23 56123 00:00:01 0.00
61 06/Jul/2009 21:43:56 56123 00:00:01 0.00
62 07/Jul/2009 12:10:32 56123 00:00:01 0.00
63 07/Jul/2009 12:34:02 561234 00:00:01 140.00


Regards
Dwarak

I am using Apple Iphone purchased from M/s Initiative Data System on
24thApril, 2009.
I had been using Mobile Office (GPRS) on my Apple Iphone under the Iphone data plan which provides me with free GPRS for 12 months from date of purchase of Apple Iphone. For the last 1 month my GPRS is not working.

I have called the customercare a hundred times, most of the times the
executives are unaware of the phone, its settings, and about the data
plan. I also registered a complaint for the same (no: 81109137700) on 11th August, 2009 but I have not received any response for the same.

Above all now the customer care does not respond and the call is not forwarded to any executive.

I have mailed the nodal officer three times and the appellate office also but I have not received any response.

I think Airtel customer care is the worst and recently they have closed their call center also. I am now thinking of changing my service provider.

my mobile phone 9949592145 is changed to postpaid service. My prepaid service is deactivated. But so far postpaid service is activated. It is promised today. But so far not done.

Dear Customer Care,

I am getting a message
"Thanks for using (Subscriptions, Text Based Services) Subscription service on Airtel WAP. You've been charged Rs.20. Enjoy http://gclub.in"

I want to UNSUBSCRIBE this service

My no is 9008467254