Respected Sir,


I had a complaint against AIRTEL for my phone no: 9810829630. Sir, case is like that I am working in DHL EXPRESS INDIA PVT LTD, as per our company policy all mobile bills should be in the name of company only. I put a request to Airtel Connaught Place office regarding the same. I filled a form to transfer it from my old address to my company’s address which is DHL EXPRESS INDIA PVT LTD: 71/3 NAJAFGARH INDUSTRIAL AREA RAMA ROAD NEW DELHI: 110015. I had submitted my office IDENTITY CARD and a NOC letter from my administration department stating that they don’t have any objection of getting the mobile invoices in their name, along with the form of Airtel. In my office Identity Card my address is written as of my Bombay address as my registered office is of Bombay.For that problem I had given a letter on my company’s letter head stating that this is my local office address so please make changes accordingly duly signed by my Administration department. But AIRTEL had refused to accept that and disconnected my phone no. After long discussion I again request appellate officer Ms Jyoti Rawat in AIRTEL regarding change of my billing address to my residential address if they can’t update my office address to my phone no. I had submitted my voter I- card to AIRTEL CONAUGHT PLACE office. Appellate officer takes action and change my office address to my residential address and I got confirmation from AIRTEL via SMS and Email that my address has been changed and now some one from AIRTEL will visit my residence and verify my ID. I receive this SMS on 5th Aug’09 and shockingly my phone was again disconnected on 5th aug’09 at 8:30 PM. I again called Airtel Customer care asking for reason of disconnection that again stating the same story saying that my office ID was not acceptable to them so please provide us a valid office ID. I can’t understand this if my address has been changed to my resident address then why they need my office ID. This is harassing me. I am facing lot of problem just because of AIRTEL. I am the Sales Manager in this company and I have this no for last 4 years. Now I can’t take new no as I had circulate this no to all my clients. I suffer a lot in my office work so I want a compensation of my time and work.


WITH REGARDS


SUVEER CHHABRA

TERRITORY MANAGER

Mobile: 098-108-29630


DHL Express (India) Pvt LTD.,

71/3 Najafgarh Industrial Area

Rama Road,

New Delhi - 110015

Delhi, India.


Phone - +91 (0) 11 25928425

Phone - +91 (0) 11 25928426

Toll Free Nos : 1 800 111 345

Fax - +91 (0) 11 25910411


[email protected]

www.dhl.com

Hello, my name is Animesh. i am Airtel Customer. i am very serious Problem face 29 days ageo. The problem was in this area the Airtel network ( Khasbazar-1) Problem every time. problem was i am not using airtel internet connection. i request the service provider to take a action emidetly. My address is Vill - Jamalchak. P.O. - Barati. P.S. - Debra. Dist - Paschim Medinipur. WB - 721136. This Tower is set up near Khasbazar beside (NH -6) My Email - [email protected], and Phone - 9800421210.

Thank You.

we have a question in my mind for long time, why you gays, only for small amnt like Rs. 30-50, activate any scheme without permision of customer, and extert the money daily Rs 1-2.It is me only but most of my freinds have this type of problems.we come to know about this scheme only when money is taken from the balance and we get sms that THANKS FOR SUBSCRIPTION THIS SCHEME, YOU HAVE BEEN CHARGED RS.50.Plz tell me one thing, for how long you will keep runing your business by doing that.If you are not able to do that you shuold start other business.But you have right to exter customer money.plz casscade this massage to Manager also.
Abdur rahman
cell no 9000528700
Visakhapatnam
date 04/08/09

Dear Sir,
I am getting SMS from 64611020 'Thanks for using subscription service on airtel WAP. you've charged Rs20.'
I had subscribed for text Based Sevice in Airtel WAP through http://igmobi.com.I am losing Rs 20/- per week for no benefits.I want to deactivate My Mobile No. 9894310852.

TARUN SAWHNEY ( 9717962643 )i was recived a call from airtel on 24th of july 2009 between 2 - 4pm that recharge with RS 57 & get your's call charges reduced by .75 paise insted of 1RS AND also 50 RS will reflect as balance in next 24 to 48 HRS AND THEN I DONE THE SAME but i couldn't recive the balance till now as i register a complain against it on 26/07/09 at airtel to Mr. sandeep (req. no. 30726297296 ) and he confirms me that sir it was a valid offer and the balance will reflect in your's account by 27/07/09 .But, it is not done.After waiting for so many days on 2nd of AUG 2009 when i again call to customer care of airtel AARTI PICK MY CALL and said that the problem resolution date was 27/07/09 but didn't resolve till now she transfer my call to her senior ANUSHA and she surprise me by saying that no such complain is register and when i gave the complaint number and ask her to give some mobile num. at which i forward the request num. which i recieved from airtel then she transfer my call to Mr. NILESH he confirms me that sir yes their is a complaint registered. he promise me that either the balance is reflected in your's account or you recieve a call from airtel maximum upto 12:38 PM on 03/08/09 new req. no. is 286766 but unfortunately nothing will happened no body calls .ALWAYS MISGUIDING & MISCOMMUNATING IF THE CALLS ARE RECORDED THEN WHY THE JOB WILL NOT BE DONE .IF YOU DIDN'T TAKE CARE OF CUSTOMERS THEN WHY EXPENDING ON CUSTOMER CARE PLEASE