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August 10, 2008
My sim card deactivated automatically
I am using postpaid connection of airtel since last 9 month now i am facing big problem from company side my no. is showing sim registration failed without any reason & the customer care executive is saying that their is a technical problem & from 3 days they are saying the same.
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August 10, 2008
Very very bad response and abuse from customer care
Costumer care don't solve my problem which i am complaining since 8 months.
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August 10, 2008
very very very bad response and abuse from coustmor care
coustmor care donot solve my problem which i am complaining since 8 months
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August 10, 2008
request for a puk code
i have an airtel mobile no. 9790755654 i am asked for puk code because of entering wrong pin code kindly send me my puk code
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August 10, 2008
STV's are ineffective
Pathetic is the symomym for STV's offering by Airtel in the market currently. I reside in Delhi and my number is 9810706560, I am using Airtel from last 7 years NOW i think the time has come to say GOOD BYE to this company. Reason everyday instead of improving, there customer care services are becoming pathetic and of no use. I mean talking to Airtel Customer Care is just like talking to George Bush. You cannot find any customer care executive to talk no matter how many times you try.
AIRTEL, Mr. Mittal ARE YOU LISTENING... Your Company is not Listening... PATHETIC AIRTEL...
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August 9, 2008
Billing issues
I bought an Airtel Blackberry Pearl 8100 almost the very first week Airtel launched this model. The service was great and everything going very smooth until Jan '08, when I spoke to a customer Service Rep and was advised that even on the Blackberry 499/- data plan 100 MB of Data download was free. Since, my usage was not more than 100 MB over a period of 2 years I decided to switch from my original 899/- Unlimited plan to the 100 MB plan.
To my surprise I was shocked to get a hefty bill of Rs.14000/- for the next month! When I called customer support they now tell me that there is no 100 MB free with 499/- Plan. I requested the rep to raise a complaint as I changed my plan only after receiving confirmation from Airtel customer support is when I changed the plan. The rep took all details and gave me a ticket number. However, they dragged this issue for 2 months, after which I escalated to "nodal officer" and they came back to tell me that they never had any calls where their rep informed me of the 100 MB free data on 499/- Plan and also that the call records no longer exists and that the Bill was valid and I have to end up paying!!
I'm still disputing this issue and they have canceled my connection. The worst part is that I cannot use my Blackberry with any other service provider as the device is SIM locked and these Airtel employees are very rude once you are not a customer to them.
IF someone has gone thru the same issue and found someone at Airtel who could help resolve, please share with me.
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August 9, 2008
Antivirus not installed
Antivirus has not been installed and the form has been given 7 days before.
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August 9, 2008
non receipt of latest airtel broadband bill
I have not received my latest airtel broadband bill. i would like you to mail a copy to me.
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August 9, 2008
No network
Since last one and half month i am compalining about the network faced by me and many others in myn area.
Sakinaka khairani road, at many places on this strech there is total no servive on the mobile, afetr this airtel customer care says that there is rpoblem in my mobile or sim, i asked how it is possible when the mobile is working in all the other places of the country with same sim and mobile, how in only one place i am facing this, also an customer executive once told me that if 100 people are facing the same problem all of you will have to go to ARC, and instead we cant come at your place.
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August 9, 2008
broad band
bad service on airtel broadband
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