Airtel
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Category: Electronics
Contact Information
India
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Airtel Reviews
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July 6, 2008
Non transfer of phone after 11 days
After calling airtel almost 15 times and many promises no help only different call center people and frustrating week, I am a premier customer with 5 connections.
Very bad service.
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July 4, 2008
Horrible customer care and wrong information
My no. is 9910075482. I recently got my connection changed from postpaid to prepaid. While submitting form I even asked the person if I have to submit any documents. He said no. Now my ph no. has been blocked and I have been asked to furnish address proof. This is utter nonsense. It seems there is simply no proper information given to consumer. This is total consumer harassment and I as consumer am aware of my rights.
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July 3, 2008
Pathetic service
I have started getting these curious updates from Airtel 3333- I never subscribed to such stupidity- but I keep getting them- and they are doing an amazingly good job of it! An sms every 2 mins to give me details on the match between India and SL!! WOWOW! and they top it up with trivia too... Now this is what I call abject disregard for personal space!
AIRTEL and Sunil Mittal has managed to show total disregard for (add Arun Bhasin and Anil Ambani into the equation too...) customer service!! I think they loathe to think that they are in the business of serving the customer! network is a farce, they just do not have the bandwidth, all they are interested is in the consumers' money, you try a number, they connect you for a mere 1 second- you are billed and then promptly you get a network failure message...
I have called Airtel customer service to rectify the sms menace and a recharge problem(well, they do have a number for customer service- but that is more for effect, rather than any serious remedy for customer problems) several times, only to hear various excuses of their NOT Solving the problem. You just have to give it to them- they do have an impressive repertoire of excuses!!
Who do we complain to? TRAI? The last resort?
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July 3, 2008
No coverage
There is no coverage of airtel in my office. Its very problematic situation for me everytime i receive a call it gets cuts automatically poor connectivity in our complex.
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July 3, 2008
Incoming outgoing SMS barred
I have a lifetime free incoming facility connection which I did in feb or Mar 2007. Since today morning, my incoming, outgoing and SMS has been barred and on inquiring I was being said that the system have my connection information from Aug 2007 and I would have to renew my free lifetime incoming facility again since they don't have any information. This is extremely frustrating, moreover even if I again recharge my cell with free incoming facility they might again say the same thing next year. Its not possible for me to renew my free lifetime incoming every year because of their poor customer data management.
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July 2, 2008
Irregular services
My customer care service has been deactivated and without any reason my balance has been deducted. Beware people!
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June 30, 2008
Unable to recharge
I m prepaid customer of Airtel Andhra pradesh and now I m not able to recharge. I got recharge voucher but due to some problem it was not responding thats why i send many request for same. And when now i m trying than Airtel is not allowing me showing me message "You are BARRED from this services"...
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June 30, 2008
Worst customer care
FOR DEACTIVATION OF SMS OFFER IN AIRTEL ACCORDING TO AIRTEL CUSTOMER CARE, WITH IN A COUPLE OF MONTHS OR YEARS UR COMPLAINT WILL BE RESOLVED... HOW WORKING WORST CUSTOMERCARE...
Have just bought a new prepaid Airtel connection (my complaint no: 5062617476300). I wanted to Deactivate the sms offer so call to airtel customer care on 18th june they toled that sir i forwarded, it will be deactivated on 24th june, after 24th june i call to airtel customer care ask about that sorry sir still it is not resolve ur complaint once again i forwarded it will be deactivated on 26th, once again same story... continuing again i call airtel customer care and spoke one customer executive Lokesh, he toled me that same story once again i am forwarded ur complaint it will be deactivated on 30th june if not deactivated u can spoke with my manager, again i called to customer care and i spok with santhosh... again he is telling i forwarded ur complaint it will be deactivated on 1st july... on this way u can see how the airtel customer care responding the people...
Moral of the story: Don't trust Airtel. Don't buy Airtel. If you can't afford Hutch, go without a phone. Hire a messenger to send your messages. Above all, don't call customer care and waste your time. Buy some other card. Even an out-of-state on roam SIM.
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June 30, 2008
just Deactivating of an sms offer
have just bought a new prepaid Airtel connection (my complaint no: 5062617476300). I wanted to Deactivate the sms offer so call to airtel customer care on 18th june they toled that sir i forwarded, it will be deactivated on 24th june, after 24th june i call to airtel customer care ask about that sorry sir still it is not resolve ur complaint once again i forwarded it will be deactivated on 26th, onece again same story.. continueing again i call airtel custome care and spok one customer executive Lokesh, he toled me that same story once again im forwaded ur complaint it will be deactivated on 30th june if not deactivated u can spoke with my manager, again i called to customer care and i spok with santhosh.. again he is telling i forwarded ur complaint it will be deactivated on 1st july.. on this way u can see how the airtel customer care responding the people...
Moral of the story: Don't trust Airtel. Don't buy Airtel. If you can't afford Hutch, go without a phone. Hire a messenger to send your messages. Above all, don't call customer care and waste your time. Buy some other card. Even an out-of-state on roam SIM.
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June 28, 2008
Deactivation, outgoing calls barred
Airtel is becoming nightmare for the customers. They make false statements and cheat the customers on invalid grounds. I took an add on card from them, which have been deactivated several times without undue reason. Time again i called up customer care and they reverted with rude behavior saying go to nearest airtel gallery. We can't help it out.
My outgoing calls are barred. and the verification agency has made the false statements that i do not live in my residential address given to them. First thing I am already their customer for the last two years and now when i have taken an add on card, how can the verification differ in the next card.
God please save us. Such people die of severe heart attack and deadly diseases who cheat others like airtel is doing.
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