Airtel

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Category: Electronics

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India

Airtel Reviews

April 30, 2008
No coverage
no coverage in my area
add:c.s.palace
venkulam, edava p.o
parayil, trivandrun dist
kerala state-695311
tower name:edava
April 30, 2008
debeting money for value added services
sir,
on dated 13th April 2008 I requested to activate mobile office service by sms and requested to deactivate on dated 15th April 2008 by sms service and the same was confirmed. But it was utter surprise that mobile office reactivated itself without my concern and the amount of Rs. 25/- each day has been deducted from my account. the matter was taken up with customer care but no fruitfull solution found. then we contacted via phone to area commander but he said he will call back, after that i recieved a phone call from the following number +919831049673 on 17th april, 2008 at about 4:18pm asking to deactivate again, I could not understand after deactivating how come my mobile activated and my hard earned money whipped out without any reason. then I recieved 5 - 10 sms from the same mobile no. +919831049673 to deactivate the service again, But when I ask about my debited amount he kept mum. and till 30th april 2008 there is no reply from area commander and the customer care.
April 30, 2008
Bill Payment Issue
II was having a postpaid connection of airtel (Airtel Number) 9818625265 from last 2-2.5 years and have been making a regular payment online through internet

I carried the number with me when I went abroad and made a payment of my transaction in Nov 2007 after which I did not made any payments as I did not receive any bills.

I changed the address and gave the contact number of my family for any issue/concern when suddenly I heard that a lady named “Simran” from airtel is calling them and harassing them continuously

I talked to the lady from USA couple of times and asked her to first open my online account so that I can make an early payment but she said it is closed and she cannot, then I asked her to send the copy of my bill at my email id for verification. Similarly I had a talk with the customer care representative While I was talking with the lady named "Simran" from airtel customer care service and was dealing with the issues through email with someone name 'Anil Kohli" from airtel(mail id [email protected]) my parents panicky informed me that some lawyer has called up and had asked them to made a payment as some case has been filed against me at teeashazari court in delhi and there will be lot of issues if I don't make the payment. My parents hurriedly made a payment of 4000(2700(Bill amount)+1300(lawyer fee))


Can somebody from airtel tell me as why these happened when I was trying to make a payment, I did not got the chance to verify the details before which my parents had to forcefully made a payment and why I had to pay the fee for the lawyer when I was not escaping from making a payment How can I make a payment if don't receive the bill I don't validate it.

This is sheer harassment since I am not in India and airtel guys were harassing my parents those who don't know actually what happened.

I want someone from airtel to reply or otherwise I will take the case to consumer court for mental harassment and forcefully issuing a case against me and taking the money
April 30, 2008
service,rudeness
On the 14 of April 2008 an Airtel connection (9959559705) was bought by me.The sales agent assured me of service by 6:00pm that day but the moblie was active only by late evening next day.After one problem came another.The cell phone is receiving no service again from the 28 of April.
After calling the sales executive IMRAN from the hydereabad service center of airtel he rudely asks us to take our sim card and go to the head office.

Now may someone ask him that why is it my responsiblility to fix the problem when he is the one who sold the connection???

A troubled custumer
Goel
April 30, 2008
Unneccessary charges
Hello all, I am lohith S, my number is 9880088122, i am being charged Rs 150 for sending message to 64611030DWN_PRM, this stupid number, itseems. The bill says it. I have not sent any messages to such a number. How can i get justice...?????
April 29, 2008
discontinuation of all calls ougoing and incoming
i bought an airtel prepaid connection no. 9910988892 three weeks before from kalkaji new delhi by a retailer by submitting a valid photo id and address proof. after 10 days i got message from airtel that my documents reqd. have not reached to them so i have to resubmit.so, i resubmitted them at axis communication faridabad sec 16 a but 2 days back my all calls are barred by airtel sayin the same old story of docs. not reaching without giving any notice. now wat to do when their own channel partner does not forward the docs. reqd. i am suffering with no calls possible on the phone inspite of having 250 inr balance and 1 year validiy till april 2009
April 29, 2008
Weak Customer Service
Worst exp had wit airtel network Provider, this was the first time...my gprs was active and which i had to deactivate..so i followed the steps needed to de activate it..for which i had talk wit the customer care excecutive. who said me tat ur request to da activate gprs is taken and will be prossesed in next 4hrs..Thinkin tat it will be done was relaxed..after three days when i luckly checked my balance found that its gone from almost 75rs to 0.75 paise, asking for the same to customer care again they said that they didnt receive any deactivation sms form me. so i enquired abt to find weather they they can get me to tat person to whom i had spoke wit a couple of days before, tat also they said they cant, so asked tat ur system must be havin some record's for the request tat too was denied...its really bad service from airtel, they have habit of deducting money for things which customer dont want and u cant expect them to return it back even after when u have geniun explanation for it.
April 29, 2008
Network problem
I have 3 cell phones in my house with Airtel Sim card.
in Everyday from evening to midnight is we make a call it
is always shows NETWORK BUSY ...
And this problems not with me also with all mine friends those having Airtel Sim card.
Very BAD Service...
April 28, 2008
careless service
i have a post paid no. 9915578086 but i was convert it post to pre paid no's was running well in pre-paid but after two months of pre-paid no. is totly disconnected without any sms, call or other intimation to us. while we are going to your distributer office Gee Gee telecom, The Mall Bathinda while he says plz come after two days we give you the same no. in running mode but today i was went there but am surprise he not swap my no. 9915578086 but he swap some other no. 9915578076 against mine. but my no. still not active in same validty or balance.. plz look in to matter and revert..my alternate no. +919877288100

Rgds
Joginder
April 28, 2008
Deduct money eventhough never ask for it
I never attend any call from airtel, still airtel told that you have subscribe for masti pack and deduct money.

It also happens earlier for hello tunes twice. I did not get a single rupee back.

Please do something about it.

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