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April 4, 2008
Airtel Prepaid outgoing stopped without reason
Hi,
My name is venkat.My mobile no is 9892471174(mumbai).
iam using this no from last 1 year.
from last 5 days iam facing problem with outgoing calls.
daily i am trying to connect and give the complaint to customer care.but its no use.every time they told with in 24 hours ur problem will solve.but many hours went out.
still my problem is not solved.customercare excutives directly cut the call irrespectly.
its a very bad thing which i am facing from last couple of days.
with this simple thing we cant change the number becoz i am using from long back...
what is the solution for this problem?
why Airtel customer care excutives behave like this?
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April 4, 2008
MOBILE NO CLOSED
DEAR ALL I WAS USING MOBILE NO OF AIRTELL I RECHARGED THIS FOR LIFETIME VALIDITY IN DECEMBER BUT IN MARCH THEY HAVE BARRED MY SERVICE AND CLOSED MY MOBILE NUMBER PERMANENTLY PLS GUIDE WHAT I CAN DO I WANT THIS NO. BACK AND MY MONEY ALSO WHICH THERE WAS IN PREPAID CONNECTION
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April 4, 2008
SIM Activation
What a stupid Airtel website. Even we do not have any mail ID to book complaints.
I have taken an Airtel SIM last week and till today the SIM is not activated. When I contacted the person who sold me the SIM, he is simply telling that " Airtel chodake zamaana hogaya"
---I left Airtel long back.
Is this the way Airtel cares for their customers?
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April 3, 2008
unwanted schems is being added without permission and
Sir/Madam,
I understand this details are very long but please read it one's .
I am fed up with airtel, they are reducing my balance without my knowing by adding various schmes which the customers likes or not they are not cared of they only want money.
I did not activated for bol bol tarrif of Rs 17 per week, without my knowing they have activated it and are saying that i have subscribed it, i have lost lot's of money in this. After i have deactived it within next month they started this again.
While calling to customer care they are giving wrong commitments like Sir you deactivate this scheme and call us back we will refund u back. when i call back they are behaving rudle with me.
Airtel is giving free schemes to customer whether the customer likes it or not, they even don't deactive it so the customer who could not make it can give lots of money to them.
thank you for your valuable time spent on this letter
hope you would take any strick action against it.
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April 3, 2008
Reissue of a stolen number by Airtel
I have a new pre-paid connection from Airtel.
Everyday I receive more than 10 calls from a guy claiming to be the previous owner of this SIM number.
When I complained to Airtel, they say that they re-issue numbers when they dont receive payments from the previous subscriber for 3 months.
They refuse to give me a different number and that other guy refuses to stop calling.
I think before we buy a new connection, we have to check with the police station for stolen numbers and make sure that the company does not give us that stolen number again.
Today my life is made daily miserable because my new number was someone's old stolen number.
And Airtel does not care that their customers are thus harassed.
Airtel says I am welcome to make a police complaint against the caller.
I think it unfair that they have given me a stolen number.
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April 2, 2008
MMS
I have problem to see airtel mms. the site of http://www.airtelworld.com/mms was not open. how i can opened the mms. please give me answer.
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April 2, 2008
monthly charge of 249 Rs. debiting regularly even after request for close connection of GPRS
I have requested to cut my GPRS two months ago and the customer care representative of Airtel assured me that no furter deduction of amount will be done from my account but the company has already deducting from last two month. Is it possible to return my money. I shall go to the cusumer forum very soon.
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April 1, 2008
Call charges not as per Plan
I subscribed for your post paid connection in december 2008, and from the same day my call charges not as per my plan.
i requested a lot of time but till now i am waiting for resolution.
My no. is 9867614380
I am really disappointed from your service.
i hope this mail will give your attention.
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April 1, 2008
simcard blocked
sim card is blocked
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March 31, 2008
Services Discontinued
My prepaid mobile no. 9871144667 with a activation validity for four years has been disconnected by Airtel. On contacting Airtel Helpline I am not getting any authentic reason for deactivation of service. I have already paid in advance for four years validity for this number. Besides this number, I also have five other Airtel numbers which I am using from last almost about more then five years. I request for immediate activation of my number.
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