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March 31, 2008
mobile mail
R/sir
mobile mail is activated at my number from 2 month, and 15 rupees deducted from my account every week,
please unsubcribe mobile mail from my number .
Amit singh
+919818753647
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March 31, 2008
canceling of ecs
i wana cancel my ecs mode of payment.for me extra charged in bill no(727166442)which i allready paid in bill no(730580060)pls verify this.
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March 31, 2008
Corporate Connection
What is the procedure to get airtel postpaid corporate connection
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March 30, 2008
mms
i can not get my mms which i got from Banglabesh. it has got stored in the web www.airtelworld.com/mms. and even the coustomer care service is not helping me. so tell me how to get or receive that mms from the web because as i am logging in the sight it is responding as an unknown host.
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March 30, 2008
customer servise
der sir/madam,
I want to make a complaint about your servise.I recieved a msg that hello tune have been activated on your mobile which i dnt activated, it was done on its own then 30rs was cut from my a/c on the contrary i called your customer service executive (shehaz) who was very rude on his part . last week also the same thing happend i recieved a msg that vas pack has been activated and 100rs was cut from my a/c .i am really disappointed from your servise .
I will be glad if u take some action about this and against shehaz, otherwise i have to take some action on my own
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March 30, 2008
networkproblem
i'm having a problem with ur airtel network.i was complaining since a course of 1 year, but it's not solved.the problem area is KUKATPALLY, hyderabad, andhrapradesh.i wish u would solve this as early as possible.my contact no is 9866696563.
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March 29, 2008
DEFFICENCY IN SERVICE / BREACH OF CONTRACT
Ainer Myloth.
Myloth House
Pachalam P.O
Kochi 682012
Ernakulam (dist)
Mob : 9895650858
To
The chief executive
Bharti Airtel Limited.
H-5/12. Qutub ambience Mehrawli
New Delhi- 110030
Sub: DEFFICENCY IN SERVICE / BREACH OF CONTRACT
Ref: Your message sent on 25-03-2008
Sir,
I am a subscriber to your mobile service bearing mobile phone no: 9895650858.I am a law college student studying in the Government Law College Trishur. On 25-03-2008 I received a message as follows “ Rs 50 = Rs 92. Talk time on Rs 50 get Rs 92 talk time. Rs 42 TT will be credited online the balance Rs 50 will be credited within 48 hrs. Details call 51571”
Inspired by the above message I recharged my mobile on that day at 7.8 pm. after confirming the message I recharged my mobile for Rs 50. as per your message I ought to have received your offer at 7 pm on 27-03-2008 but the offer was not made in time hence I contacted your customer care office on 27/28 – 03-2008 for about 6 times I was assured by the executive officer that my mobile phone will be recharged by the midnight on 27-03-2008 itself on the same day I received a confirmation message as follows “thank you for contacting airtel your request reference no: is 0327122650”.
But the offer was not satiated. I therefore contacted your customer care office at about 6.10 am on 28-03-2008 and I was assured that my problem will be settled within 11 hrs and I again received a confirmation message as follows “ thank you for contacting airtel your request reference no: is 0328004841. After the time limit of 11 hrs I again contacted your customer care executive officer at above 8.45 pm he assured that my problem will be solved within 3 hrs today is 29-03-2008. Till 4.30 pm the offer made by you is not materialized.
On enquiry made by me it is given to understand that you have done the foul play with other customers as well to grab money from them. You are well aware of that most of the customers will not care to asses whether their mobile phones are recharged as per your request since most of them are ignorant and illiterate. You are taking advantage of this vital aspect of the customer’s ignorance. I do not want to fall a prey to your bite. You made an offer and I accepted your offer but you did not perform your part hence there is a shear breach of contract on your part. There is deficiency of service on your part. I believe that you have been cheating me and others for all these years. Hence you are called upon to pay me a sum of rupees ten thousand towards compensation and damages within 15 days from today as otherwise I will be constrained to take legal steps against you on my behalf and for on behalf of other customers as well on public interest
Thanking You
Yours Faithfully
Ainer Myloth
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March 28, 2008
Disconnection of Service 9890053388
Disconnection of Service 9890053388
Dear Consumers
I and my entire family is subscriber was Air Tel subscriber for quite some time. I got my airtel converted to prepaid after using for more than 2 years approx. During my connection as post paid and prepaid I has submitted documents and duly verified by company officials.
After one year my cell was discontinued stating reasons that my documents are not proper. I once again submitted my documents after two days cell started working.
Once again my cell has been discontinued with the same reasons “My documents are not proper”. I once again submitted documents. More than 24 hrs have passed still not connected. When called help line they say more 24 hrs are required.
I am irritated with Airtel company for arbitrator disconnection my cell. It is simple harassment to customers especially pre paid ones. It is my challenge to Airtel if they are company of repute let them show what documents are wrong.
Company should have thought before completely disconnecting cell phone at least allow incoming call for sometime like BSNL land lines.
My sincere suggestion to airtel new customers please take acknowledgement of all letters/documents given to Airtel office so you are not harassed.
Grieved customer of Airtel.
kishordhume
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March 28, 2008
Worst customer care of AirTel
I had Cancelled the my Mobile number and the number was Postpaid number.but still iam getting the mobile bills.and also deduduting the amount from my account.
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March 27, 2008
unable to send national sms( but no problem with local sms)
I got problem with sending national sms. each time I send, it comes as "check network services". I tried by using another handset. I complaint many times to the customer service centre where I got only assurance but not the rectification for the problem. I am very much dissapointed with airtel service. Airtel, please contact me at 9894160655 if u can?
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