my sim card is deactivated reason give that my document was in worng but i was sumitted all document to air tel relationship center no 9987833912

airtel passes on the numbers of business man to bankers and bankers make a constant calls for loans.

pls employes pls stop this

My mobile number is 9967649940. Using your services more than last one year. But since 13th of Dec 08 i am not getting network into my office. My contact number is very important to me into my business. I had complaint about this more than 7 to 8 times to customer care number. Every time your people commited me that they will solve the network problem. But till time nothing is done from their end.

i have got following message on 29/12/2007 at 9:04 am from 121-

"Dear customer, thank you for contacting Airtel. Your service request reference number is 15051808 & we will come back to you by Friday 04 Jan,10:00Hrs."

But no boby turned up. i had spoken to customer helpline regarding the same also. But as usual they had made sweet promises to me & nothing is done.

Now i am fed up with all such complaints & decided to approach consumer court. On what basis you are charging me bill without network coverage?Every day Between 8:30am to 7:30pm (sometimes more than 12 Hrs) i am not getting your network. I had lost my business because of this. More than 3 hrs in a day goes into travelling . that time I cannot use your services. What do you expect from me? that i should use my sleeping hours for using your services. Now stop fooling me. Because i had taken strict step against you. I had asked for services in the major city part of mumbai-marine lines , which is covered by all mobile service providers like Vadafone, BPL, Reliance, dolphin .etc. While taking connection you people promised me lots of things about services. I cannot pay your bill online also. I had applied for that few months back. Still not received any correspondance from your end.

Now this the end of my patience. You are forcing me to take serious action against you & i ll do it at any cost. The copy of the same complaint i am sending to cosumer court. You are responsible & liable for whatever the losses i had bear in my business because of bad services from your end.


Thanks & Regards
Milan Vengurlekar
Mobile Number-9967649940

Airtel services have been regularly contacting me. to convert my plan from 'pre -paid' to 'billing'. As I had 2 connections under 'pre-paid' plan I decided to convert both to the billing scheme. I was informed that, an Airtel agent would come home with necessary papers. On 3rd of Feb.2008, necessary documents were submitted along with cash payment of 1200/-, against form No.s : B252972/B252965 for the enrollment forms.

I was also informed to contact Mr.Sameer on mobile no : 9967571597, for any further assistance. All the formalities and verification were duly completed but without any prior intimation, both the connections were de-activated on 8th Feb 2008. Receiving no information, from any of the Airtel assistance center and Mr. Sameer being beyond reach I contacted my nearest Airtel customer service center only to learn that the simcards were to be delivered at my doorstep by Mr.Sameer and that the Numbers were already 'active'.

I registered a written complain (which I am sure is going to fall on deaf ears), just to safeguard any discrepancy in billing and inspite of my repeated frantic calls to Mr.Sameer, I am informed by him that the simcards have been dispatched by courier service numbers : B58924/25. and would be delivered before noon on 10th Feb.2008.

Bad enough the simcards are still not delivered until 10pm, Mr. Sameer has conveniently 'switched off' his cell, since 4pm. Both the mobiles are inactive since 3 days and I am beyond anyone's reach besides which I had to incur expense by making calls to various Airtel centers.

I hope there would be some responsible personnel who would look into the harassment I had to go through on account of irresponsible and callous attitude of Mr.Sameer.

In case, my mobile is still not activated, I would have no choice but to contact the media and switch over to another reliable service.

This is to let you all Know how sad AIRTEL is... Providing sad Network Coverages was an issue of mine by default but now even VALUE ADDED SERVICES. I called there Hello Tune number and was listening to various song and Pheli Nazar Mein ( RACE ) caller tune i have heard more than a Minute and i selected it as my CALLER TUNE. When i called back to my no 9987045679 to check back the same, strangely it played for only 20 sec as compare to normal Tring Tring of 30 sec. Ideally it wont make any sense a caller tune ringing on 20 sec. And even it was not inform to me that caller tune which i have selected will be played only 20 sec, if that would be the case i might not select that tune itself.

Its very sad from AIRTEL part, they are fooling the customers by making them hear the song more than actual seconds its going to be heard by people.