Airtel

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Category: Electronics

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India

Airtel Reviews

December 20, 2007
Billplan change
I THOUGHT airtel is BEST. I realized airtel is WORST.
I sent 6 mails to change my bill plan. Those bloody rascals didn't take any action. Again I called to customer care and raised two requests for the same issue. The day after tomorrow 2 guys from airtel called me and I told my problem. Those guys told that we will get back to you with in an hour. Stupid rascals didn't come back. Every month I am paying some thousand rupees to these irresponsible airtel. I am completely unsatisfied with this WORST airtel. And my number is 9902065578
December 19, 2007
Unauthorized deduction of balance!
The Service Provider Airtel Deducted many time my balance unauthorized. They even not feedback the position & Cause of such deduction.
December 17, 2007
talktime not given as sent in the offer message
I have an airtel prepaid connection. On 8th december i got an offer message that if i recharged on 8th dec for Rs. 888 i would be given a talktime of Rs. 786. But this didn't happen. i was given a taltime of Rs.665 only. inspite of me complaining more than ten times at the airtel customer care number, i haven't been given the balance amount till now(18th dec07). people sitting there at the customer care numbet just send me a request reference number and do nothing else. this makes me feel very sick of this airtel.
December 17, 2007
Poor AirTel services!
I had applied for a new airtel postpaid mobile connection at Jaipur. Towards this, I had given a copy of my driving license, a copy of my PAN card and also a copy of my Passport. All these were towards verification of my identity and proof of residence. I had also paid a sum of Rs.500/-(Five Hundred Only), as directed by the company desk executive. Thereafter, I was assured that the SIM card which was given to me would become active within 24 hrs. However, despite reminding the company executives several times the SIM remained inactive even after five days. Thereafter, when I decided to return the SIM, due poor Services, in order to get my money back, the same company executives informed me that the procedure for returning money is quite tedious and will take three days minimum, so it would be in my favor to continue with the Airtel, whose services were yet to deliver, rather than try and return the SIM. I was harassed by the company executives and now I have vowed never to buy any Airtel SIM card in future. I will also discourage my friends and relatives to opt for Airtel Services.
December 15, 2007
International call activation!
I have taken post-paid connection (Rs.999 for 1 years) plan from Airtel Delhi in May'06. At that time I have asked Airtel executive about the international calls. He had told me the call rates of the international calls. When I called up on Airtel customer care, they said I need to pay 1500/- IRS or it will be activated after six month. Now six month have passed when I called up on Airtel customer care again they said I need to pay 1500/- other wise you can't get this facility.
December 15, 2007
Cheated!
There was a shublabh offer for a recharge money for which they give a deadline. After recieving their email we need to reply them with the address in indiawhere they send the gift hamper. I had done that twice and still they say haven't received, i have a copy of both the emails. Then they said the 2nd email received was after the deadline... which is again wrong, i asked need to speak to supervisor, well !!! supervisor is not on floor ,, will be available after 4 hours ..which would be midnight time in usa... need to be awake just to speak to them... airtel running buisness without a responsive person on duty... then representative says, well he is in an urgent meeting... LOOKS TO BE ALL FAKE ANSWERS TO COVER UP. I ASKED FOR THE NAME OF THE SUPERVISOR, SHE SAID NOT ALLOWED TO TELL... CANNOT TRUST AIRTEL ANYMOREEE... cheating people.
December 13, 2007
Stop Payment done and even informed.
I had given stoppayment instructions for the cheque issued to Airtel. As there was delay from there site for starting our new mobile no. They called us up and we said that we have given stop payment instructions to the bank. They said okay and we shall not bank the cheque. Even after oral communication to them they deposited the cheque and now we have been charged heavy bank charges for the same.

Now we want refund from them.
December 13, 2007
Refund of money through DD
I had availed a postpaid facility under the 495 plan for my mobile bearing no. 9893038353.I had discontinued this facility in September 2007 on 11-09-2007.I got this connection converted to prepaid by paying Rs.160/- .I understand that I was eligible for a refund after sixty days of receipt of the bill for the mobile in question.I tried my level best by personally visiting the Airtel Office at Yadav Colony who listened to my complaint verbally and did promise to consider the same suitably.I am at a loss to understand regarding the type of substandard service being offered by a premier company of this repute.I am a employee of Tata and atleast we do not show this type of lackadisical attitude towards customer care.Trust I would get the DD refunded positively without being told to do so time and again.
December 12, 2007
Poor Response from Airtel
Customer Care & service is very poor in Airtel. I have following complaints from Airtel. They try to mint/rob money from customers in all the possible ways.

1. My number is 9840859529. When my call gets over in 59 seconds airtel charges for two calls. They are extracting money from cusomters in whatever way they can.

2. As per my prepaid plan I can have one addon facility for one number and the number is 9840584933. Inspite of deducting 20 paise per call they are deducting Rs.1.20 per call for the add on number. It is still continuing.

When I tried to contact customer care they don't give proper response. The customer service people are taught to tell only "sorry for the inconvenience, we will solve your problem". Except these words they do not tell us anything else, how much ever we ask them to solve our problem.

I have made repeated calls to customer care citing my problems without any result.
December 12, 2007
Fraud
My mobile No id 9903043189 (Post paid) I have been a good customer of Airtel postpaid service for more than 2f year. But in return , I have got such a bad service that I don't have words to say nothing bout it.

3 Months Ago I have received a Offer card from Airtel for Free Postpaid Connection. After SMS to 200 one Executive Sovonjit Ghosh( 9831049857) from Bharti Airtel Services Limited Kolkata came to Me and collected all my documents ( Pan card Xerox, Voter ID xerox , Original Last month Bill & Original Offer Card) and gave me a sim card ( 89913100000054589368).

After 2 Days he said me that there was a confusion because there is a Unpaid amount of Rs.4000/- in another no.( didn’t inform to me) in my name opened previously by my PAN but not in my address .

I repeatedly requested him to give me the details of the above but he didn't give any thing to me and I also requested him to return my documents whatever I handover and take the sim card what he has given to me but no reply I have got from him. So Many times I called to Customer care but they cannot give me proper answer.

How Airtel can run a such a big organizations with ppl of such questionable integrity??? Airtel authorized center send fake representatives with the whole intention of trapping the customers!!!

Now there is no proper solution given from the Airtel side as to where exactly they have created a problem

Now MY Faith on AIRTEL also now going down because every one can do any thing with my papers

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