Airtel

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Category: Electronics

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India

Airtel Reviews

December 11, 2007
CONNECTION DISCONNECT
I have taken a connection from Airtel the the mid November, 07 in the Shri Shubh Narayan Pandey Vill and P.O. Chaubey Ambara, Dist. Muzaffarpur, Bihar-843101. My Number is 9801433049 and the same the disconnect with prior information. I regularly try to customer care of patna but I am unable to contact with them and i have already depsoited all the document on the time of activation as well as after disconnection but the till time the same is not activated. I have already mailed to [email protected] but there is no response from their end. Due to this i have facing a lot of prob. in my routine work.

Bipin Kumar
9871347273
December 11, 2007
loss of mobile phone
I wanted to know the location or airtel tower from which it is operating
December 11, 2007
vulgarity
the airtel tower from which it is operated
December 10, 2007
Block to talk Cust care & MMS sending problem
I am a old customar of airtel (calcutta).My no. is 9831619261.I have some problem in sending MMS it says 'unsupported content' but my cust care service is blocked by airtel. and the problem is still unsolved.
December 9, 2007
prepaid to postpaid connection
Sir/madam,

I got a airtel prepaid conection on November 2,2007.Now,I want to convert it to a postpaid connection.When I talked to the customer care over phone,I was told it can be done after a month's time.So,yesterday I approached an airtel showroom in Delhi(Airtel ,pusa road)to get it converted.
The representative in the showoom completely ruled out th possibility and said that the existing prepaid connection must be atleast 8 months old!! I again reconfirmed it with the customer care over phone for atleast five times and again went to the showroom.The representative again, in a very rude manner sticked to his point and wasn't ready to agree with me.His approach was so rude and unprofessional that I'm afraid such representative's are a real shame for the group.
Can u people please tell me what has to be done??!
December 8, 2007
Unsolicited SMSes
Sir,

It is to bring to your kind notice that i have been receiving unsolicited SMSes on cricket matches. My balance is being debited for the same on regular basis. You may kindly note that I have not made any request for such updates.

On this matter I had tried several times to contact Customer Care through 121 however, I could not reached to any Customer Care executive to express my grievances on the issue. The constant SMS updates have really caused lot of nuisance to my daily duty. Besides, that i got unwanted remarks due to noise caused by the unsolicited SMSes from Senior during meetings and conferences.

I would appreciate if prompt action is taken to contain the menace of the same to my Cell No. 9970836204.
December 8, 2007
bad respose towards customer
Dear Airtel
My name is Amal Dev.A I have been using your service since 2005. I contact your customer care cell through my cell 9895177858 for a help relating the use of gulf calling card but your representative did give me any satisfied solution. They also misbehave towards me while contacting two times they have disconnected the line. Mr shamnad & Mr shambu attended the two calls. They told me they will connect me to their superior but I wait for around half an hour but there is no response from them. I try to use my gulf using the instruction in the card but I did get the line. Can u transfer the amount in the gulf card to my a/c ie 9895177858. My card sl.no 0709069799.
I think u will help me soon. I have to do urgent call to UAE .
Yours faithfully
Amal Dev.A
Note: Please advice your customer service executive to give better & fast solution to customer problems. And not ask any time limit like 48 hrs or 24 hrs for solution.
December 7, 2007
no transparency on post paid bills
i am an airtel user along with the rest of my family since airtel was first launched in india. i am sad to say that for the last 6 mts i have a post paid connection but there is no transperancy in the bills.bill details are available at a charge which should nt be.
December 7, 2007
cant make std call to some selective numbers
FROM Most of the pre paid numbernotABLE TO make std CALL to some selective numbers in tamilnadu. 2 month ,20 times i complainted in cus.care but i never get proper response. BUT NOW THEY BLOCKED MY NUMBER FOR CALLING CUSTOMER CARE.
December 7, 2007
Airtel 441
Airtel is one among those who provide worst services
my mobile no is 9894218292
and i was using airtel 441 plan in which airtel to airtel calling is free
it has been deactivated without any prior notice
fed up with the services of airtel
i suggest the complaint board not to happen like this in future

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