Sir,

This is with regards to Mobile recharge through SMS done through my Airtel Mobile number 98405 63790.I did a recharge for Rs 399 on 10-OCT-07 for Rs 399. The Transaction was not successful. Because my validity got expired on 12-oct-07, i recharged my mobile on 13-oct-07. Now i have validity till Apr -08. When i called Airtel and asked ,Mr .Imran and Mr.Vijay senior Executives responeded and told that they would solve the issues within 4 days. But it has been 1 month since the complaint was raised.But No response.
The Complaint No is 110607108200

a lady called me up to inform me about this new scheme in which we have to pay Rs 600/- and we have all calls at 50 paise per minute for lifetime. I agreed and allowed her "executives" home. They took photocopies of important docs like ration card, PAN card and passport size photographs, and of course, Rs 600 cash.... and dissapeared. Since then, no call from them whatsoever... I had to wait for 2 weeks before I realised that it must be a scam...

i send massage to 52818 in capital letter to activate mobile office service on my mobile but there is no response after 36 hours plese help

No wonder Indians are becoming rich day by day, one way is cheat the common man. I got a Airtel Sim card from Sangeetha in bangalore, reputed as electronic supplier, was requested to pay Rs 89 for Rs 1/min std call. Next I know I am put in plan Rs 38 on Rs 2.65 /min std call. I complained 3 times to provider AIRTEL and everytime I was told, we cannot do anything chase the dealer. Funny enough the dealer too called up the customer care and he was told the price plan of Rs 2.65 was correct. The level of service provided was so shit that rest of my life I will never be a Airtel customer. BEWARE if you have not taken AIRTEL, the service is worst of its kind, puppets sitting and blabing crap. I know one thing for sure Sunil Mittal may be the riches, but owes me Rs 89.

Dear Sir,

I had purchased a MOTOROLA mobile handset as part of a Rs 1999/- scheme from AIRTEL in Conoor (Tamil Nadu) on 14 June 2007. The scheme had a AIRTEL SIM card with 2 years validity & Rs 1999/- free talktime between Airtel customers.

The SIM card was activated & was in use till 07 July 2007 after which I removed the card for later use.

When I tried using the card on 10 August 2007 it didnot work.

Therefore I went to the AIRTEL head office in Conoor from where I had purchased it on 13 Aug. The dealer told me that the card was DAMAGED & it had to be replaced. Accordingly I paid Rs 150/- for a new card & the number was re-activated by end August.

However on activation I started getting calls from a local person stating that the number belongd to him. Thereafter around 03 Sep the number was again discontinued. On checking up with the dealer, he gave no satisfactory reply & I had to make repeated visits to him for an answer. It was only by first week of Oct that he gave a reply. He stated that the number had been deactivated by AIRTEL in July first week due to NON RECIEPT of documents & thereafter on recycling the number had been re-allotted to some other customer.

He agreed that the fault lay with AIRTEL as the documents had been provided in full to his office but due to some negligence they were lost. Further AIRTEL didnot inform me regarding the same before disconnecting.

The dealer assured me that he will speak to his head office & get a solution to the problem.

However it has now been two months & despite repeated reminders NO action is being taken ither by the Head Office of AIRTEL at Conoor or at Ciombatore. every time I approach the dealer he gives me a vague answer with false assurances of action.

The present status is that I have both the SIM cards (Original & the reactivated one) with me.

I wish to file a complaint against AIRTEL for their deficiency in service. So may I request you to kindly suggest as to how to go about it.

JS Gill