Airtel
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Category: Electronics
Contact Information India
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Airtel Reviews
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November 20, 2007
Irresponsible service!
I am having a post paid connection of airtel, last month when i received my bill immediately without any delay i drop my cheque in drop box, after 2 days i received a call from airtel office that i payees name on the cheque is wrong instead of airtel it should be Bahrtiairtel. So the cheque they are sending me back, i received that cheque on 7th morning same day. I again dropped in the drop box as informed me the airtel executive after writing bhartiairtel on that on 14th morning. Again i received a call that they have not received the cheque, i called at least 6-7 times to airtel call center to track my cheque nut no body has responded me. That i have been informed that payees name was right, earlier cheque was rejected because signature was not matching, here i have been misinformed by the airtel executive, because 15th was the last date of payment and till 14 night they have received the cheque, so i blocked my cheque 15 morning, n issued a new cheque hoping that earlier cheque have been misplaced but as soon as i blocked my cheque i received a message from airtel that they have received tah payment, in fact the suggestion to block the cheque have been given by airtel exequtive. Now i have to apply late payment n cheque bounce penalty also, n till date no body has came to my house to collect the cheque although i have registered three times for cheque pick up.
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November 17, 2007
Inactive Sim
Hi,
i am new user of Airtel (Maharashtr) i take one prepaid connection (09987448762) and then i decided to go for postpaid connection and retain same number. i call the customer care for that . they send Airtel Executive he meat me and give me new postpaid sim card he say me that my sim will be activate in one are two days.
But the situation is that My both Sim prepaid and postpaid are not working My mobile display inactive sim
Please take necessry Action ASAP
Thanks and regards
Mohd AKif Waseem
My Mobile NO is 09987448762
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November 15, 2007
Cheating
I am airtel prepaid customer. I am facing lot of problems with this connection. They are deducting the amount from my balance without any reason. Recently they have deducted Rs. 100/- from my balance and started sending cricket alerts. But I have not subscribed for cricket alerts. I am preparing for examinations now. These cricket alerts causing disturbance for my studies. I sent so many messages to disconnect the alerts, but no use. I tried to cantact customer care service executive, but I couldn't succeed in getting the answer. So my sicere request dont take airtel connection.
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November 15, 2007
Cash deduction
Recently i had recharged my mobile number with 260 rupees currency......but we i got 99.45 talktime.....
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November 15, 2007
Airtel service sucks!
I have got 2 connections of airtel and i was promised that i will be getting good network. But the network was so bad that when i tried to complain them while i was in my house then the number would not get connected at all. I had to leave the comforts of my house and try to reach them. All the outgoing calls, i had to go out and make calls. Now, for incoming calls, i had no specified time such that i go out and hold my cell phone in air for it to receive the signal. Not that i stay in some remote location. I stay very much in Thane city and have been using vodafone network and reliance network with no problem.
At the time of connection, i had paid 500 rs deposit for each connection. When i got my first bill, i complained to them saying, i have bad network and i will not make the payments till i get proper network. They said, they knew the problem and that they are working on it. They requested me to pay for the phone calls i have made and not pay the rent. This was repeated for couple of more months.
But now i am tired of this phone service. Infact i have to provide service to airtel by leaning out of my window and talking to people and risking my life. The so called free incoming calls never reach me and my friends complain saying you are never reachable. And i say, its not me, its Airtel that is never reachable.
Having said all this, i want Airtel to refund my deposit of 1000 rs (500 rs each connection). They want me to pay the bill that i have received which i dont agree to pay at all. They are asking me to pay for the calls that i have made. Who will compensate for the incoming calls that were free to me but i could never get any of them. Who will compensate for the pain that i have gone through when trying to reach my dear ones (remember the leaning out of window act).
Having said all this, i would appreciate if airtel tries to improve the service rather than fighting with me on petty amounts which i will never pay to them and instead refund me the money that i have paid to them as i can never ever think of continuing to use this service which has traumatized me to this extent.
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November 15, 2007
Rude behavior of representatives
Its regarding the rude behavior of customer services reps despite the fact its not customers fault the dont have valid and logical answer.
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November 15, 2007
Pathetic service
I have got 2 connections of airtel and i was promised that i will be getting good network. But the network was so bad that when i tried to complain them while i was in my house then the number would not get connected at all. I had to leave the comforts of my house and try to reach them. All the outgoing calls, i had to go out and make calls. Now, for incoming calls, i had no specified time such that i go out and hold my cell phone in air for it to receive the signal. Not that i stay in some remote location. I stay very much in Thane city and have been using vodafone network and reliance network with no problem.
At the time of connection, i had paid 500 rs deposit for each connection. When i got my first bill, i complained to them saying, i have bad network and i will not make the payments till i get proper network. They said, they knew the problem and that they are working on it. They requested me to pay for the phone calls i have made and not pay the rent. This was repeated for couple of more months.
But now i am tired of this phone service. Infact i have to provide service to airtel by leaning out of my window and talking to people and risking my life. The so called free incoming calls never reach me and my friends complain saying you are never reachable. And i say, its not me, its Airtel that is never reachable.
Having said all this, i want Airtel to refund my deposit of 1000 rs (500 rs each connection). They want me to pay the bill that i have received which i dont agree to pay at all. They are asking me to pay for the calls that i have made. Who will compensate for the incoming calls that were free to me but i could never get any of them. Who will compensate for the pain that i have gone through when trying to reach my dear ones (remember the leaning out of window act).
Having said all this, i would appreciate if airtel tries to improve the service rather than fighting with me on petty amounts which i will never pay to them and instead refund me the money that i have paid to them as i can never ever think of continuing to use this service which has traumatized me to this extent.
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November 15, 2007
poor service & undue deduction of money from my balance
I am using airtel’s GPRS from 5-6 months.
But from 2 months I am loosing Rs11.99 successively even when my GPRS is not active. I complaint to customer care, & they refund me Rs 11.99 after 48 hr.
But in that 48 hr i loose another Rs 28 (Rs 11.99 + 11.99).
And i cannot make another complain whithin that 48hr, otherwise i have to wait for next 48hr from last made requist.
This is repeating from 2 months. They apologize for that & says it will not happen again. But it is happening again & again.
Now the condition is more worst! They stop refunding the amount, but the deducting process is still on. I cant understand what to do...
Airtel's service is too poor.
It is just WORST!!!!!!!!!!
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November 14, 2007
not getting sms from pc to phone
sir, while entering my mobile no 9704467100 it shown that it is a invalid no in yahoo while all my friends nos are accepted.
so please see this.
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November 14, 2007
refund
i had been facing the problem from last 2 months.
in august 2007 i had an outstanding of Rs 20805/=,the details of the apayment i made are as;
cash 10000/=
cheque 5500/=
citi bank credit card 5305/=
icici bank credit card 10805/=
i had made an excess payment of rs 10805/=.
i called customer care & told them about this,& they refused to pay this amount back.
i started writting mails to airtel regarding the same,who first assured me of the best service.
in sept they adjusted the sept month bill from the excess payment.
in continuation to this i was told that your excess money will be adjusted in your monthly bills.
i had already mentioned in my mails to airtel that refund my money as i have to pay an interest @ 3.25% p/m on this amount.
on 18th oct 2007 i recieved a mail from airtel where i was told to deposit the sept bill amount & we will refund the whole amount(Rs 10805/=) back.
on 19th oct i deposited the amount by cash.
on 20th oct i recieved a shocking mail that your money will not be refunded.this is the major issue i had been facing from last 2 months.
another issue is that i had not recieved my bills from last two months ,reason being that i had a negative outstanding amount.
i have to claim my mobile expenses from my company for which i have to submit the original bill & they still refusing to give a hard copy,whose is to blame.
pls help me in this matter
Regards
Nadeem Bhat
9810220273
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