The Khazana Ringtone was offered to me in the month of August 2007 and Rs Thirty was deducted from my account, I tried to deactivate the Khazana Ringtone offer through SMS, talking to customer care on No.121, through e-mail, and personally meeting Airtel office at Kalkaji and Okhla Phase -I but again the amount was deducted in the month of September 2007.

I carried out the all above mentioned exercise once again, on September 15, 2007 I received one e-mail from Airtel (REF 104169621370) stating that deactivation will be done with in 72 hours.
The same could only be deactivated when I personally visited the OKhla Phase-1 office personally last month.
Last week again Airtel has sent one SMS that Rs Thirty has been debited from my account for the Ringtone Khazana. My Telephone no is 9871485157. Can anyone help me to get rid of this Khazana Ringtone and Airtel from deducting Rs. Thirty every month from my account?

I had purchased two sim cards under life time service scheme viz phone no. 9871395624 in the name of my wife Sweety Khera and 9871128950 in my name about a year back.I had to go to USA in November 06 and before going it was cleared that under this life time deal we will have no problem in reactivation.We have returned now in October 07.With the phone no.9871395624 (wife's) had no problem in activation but the other one I am unable to get activated.
I request urgent instructions/action for the Jail Road Air Tel showroom or other agency suitably.
Thanks a lot
B R Khera

Last wednesday (24-10-07) suddenly without any intimation my connection has been blocked and I called up your customer care center and i been told its blocked due to negative results of my address at the time of verfication, how come i will be there at come at the office hours, if your comming for verfication means before hand you must inform me so that i can make arrangements, and also he told the re verfication will be done only by 26th oct 07 , but no one has come for verfication and again i called up the customer care and they told by monday (29/10/05) verfication will be done and number will be activated but nothing has proceeded as said. Now almost a week over no action has been taken from your side.
i have called a lot many time to your so called 'inexperienced group of customer care executives' and all they know is to go down and say sorry repetedly.they say its not there problem to verify.
this is a third class service provided by such a good service provided.
regards ,
shankar,

hallo,

i recharged for rs 555 on airtel.i reacharged it just for calling std.it will get one month validity. but after few days the validity date reduces to 1 week. i called customer care about it.
each time i call, they said some regular words that they studied during traning...
1)call after 11 hours
2)call afetr 24 hours
3)will forward to senior department
4)call after 4 hours.
5)updation is going

i called for 30 times in one week.
some times they cut the phone.
sometimes they don't answered.
i got almost ruined.
i have to call outside state,but they airtel ruined my job and my life.
now i am hating my favorites, ar rahman, sachin, sharuk.
why airtel is doing like these.
i lost almost 600 rs.
is that rs is not valuable.
thank you airtel for doing such a great thing.
keep good work

My cell no. is 9970050647 (airtel simcard). I want to activate GPRS service in my cell in the package of Rs. 99 per month. So please activate as early as possible.