I have Airtel prepaid connection. Now i wanted to convert my connection to postpaid. For this they first deactivate the current sim and then again activate it. But since last one month i was waiting for my sim to get activated. Because of which i had not recharged my mobile because they say that if irecharge my prepaid connection. That recharged amount will not be carry forwarded to postpaid connection. So from last one month i have not recharged my mobile because i dont know when these people will deactivate my sim.

so from last one month i am not able to do outgoing calls.

Now after more than one month my sim deactivated my sim ( for which i must have called them more than 30- 40 times) it is not getting activated. When i call up they say it is under processing.
Now from last two days i m not even able to receive imcoming calls.
It is got very frustating now and i am looking out for other service providers.

We were having MTNL landline and i came into contact with Airtel people who are very smart and assure of so many benefits. Attracted by them I disconnect MTNL and applied for Airtel Landline connection. However, When I received the bill, I came to know that I have become a FOOL. They say good things which they never do. They are big FRAUDS. However, their Mobile (Post paid ) connection is good and reasonable. Dont go for Airtel Landline!!!

Dear sir/mam

as i have written before about my wrong bill till now i have not got any confirmation about cancellation of my old no 0124 4146962. i am very diperss that i am getting daily call from airtel gurgaon and every time somebody will ask me for the bill.today i got the massage also that i have balace for aug and sept 07 bill balance .i am surprise that i have shifted in faridabad on 5th aug and airtel has alloted me another no in faridabad (0129 4014962) and i am not using gurgaon old no then how can i get another bill.i am not responsible to pay any bill for the no 0124 4146962. and if i'll get same torture
i will cancel faridabad no also and i will put a case in customer forum for torturing unnecessary.

please i have wriiten so many time look in to this matter and provide me confirmation for cancellation for the no 0124 4146962

thanks and regards
Dinesh


On Sun, 07 Oct 2007 [email protected] wrote :
>Dear Mr. Sharma,
>
>Thank you for writing to Airtel Broadband and Telephone Services.
>
>This is to inform you that cancellation request is already registered with
>reference number “180981 “ and is in the process right now.
>
>Our team is working on this and our executive will revert to you soon.
>
>Should you require any further assistance, please
>
>v Call us at 121
>
>v E-mail us at [email protected]
>
>v Fax us at 01244008901
>
>Yours sincerely,
>Gurudayal
>Customer Care
>
>Effective 11th May the new service tax structure is as follows:
>Tax - 12% Education cess - 2%
>Secondary & high Education cess - 1%
>Total Service Tax - 12.36%
>
>
> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>Mail received from "dinesh sharma" <[email protected]>
> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>
>
>Â Dear Vajyan/Sandhya
>
>i wrote about my wrong bill and after that i got cancellation no also on
>old no(0124 4146962)as i had mention that i have shifted in faridabad and
>got a new airtel no (0129 4014962).
>But i got again a call from delhi airtel customer service that my old bill
>is pending (0124 4146962) for the month of aug 07 while for the same month
>i got a bill on new no(0129 4014962) also which i paid timely. i don't know
>why i am getting unnecessary torcher from Airtel.
>
>is this is the way to deal with a regular customer?????????
>
>please look in to matter and solve it ASAP.
>
> >thanks and regards
> > >Dinesh Kumar Sharma
>
>
>
>
>
>
>
>
>On Wed, 03 Oct 2007 [email protected] wrote :
> >
> >
> >
> >Dear Mr.Dinesh,
> >
> >We would like to thank you for your positive feedback.
> >
> >Assuring of our best services always.
> >
> >Should you require any further assistance, please
> >
> >v  Call us at 121
> >
> >v  E-mail us at [email protected]
> >
> >v  Fax us at 0124 4008901
> >
> >Warm Regards,
> >
> >Yajyan
> >Customer Care
> >
> >Effective 11th May the new service tax structure is as follows:
> >
> >Tax - 12%
> >Education cess - 2%
> >Secondary & high Education cess - 1%
> >Total Service Tax - 12.36%
> >
> >
> >
> >
> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
> >Mail received from "dinesh sharma" <[email protected]>
> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
> >
> >
> >
> >Dear Sandhya
> >Ntd n Thnx. Please do the needful ASAP.
> >
> >rgds
> >Dinesh
> >
> >On Fri, 28 Sep 2007 [email protected] wrote :
> > >
> > >Dear Mr. Sharma,
> > >
> > >We thank you for writing to Airtel Broadband and Telephone Services.
> > >
> > >Your concern regarding bill for the Airtel connection 01244146962 has
>been
> > >registered with us. The same will be addressed within 24 hours. The
> > >reference number is "1679756".
> > >
> > >Further, your cancellation request number is "180981".
> > >
> > >It is our privilege to have you as our valued customer & would like
> >to
> > >thank you for your continued patronage. We look forward to a long
> >and
> > >fruitful association with you.
> > >
> > >Should you require any further assistance, please
> > >
> > >v  Call us at 121
> > >v  E-mail us at [email protected]
> > >v  Fax us at 0129 4008801
> > >
> > >Yours sincerely,
> > >Sandhya Mehra
> > >Customer Care
> > >
> > >Effective 11th May the new service tax structure is as follows:
> > >Tax - 12% Education cess - 2%
> > >Secondary & high Education cess - 1%
> > >Total Service Tax - 12.36%
> > >
> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
> > >Mail received from "dinesh sharma" <[email protected]>
> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
> > >
> > >
> > >
> > >Dear Sir/Mam
> > >
> > >i had taken broad band no 0124 4146962 in gurgaon and on 5th august i
> > >changed my address to faridabad and i informed in customercare and i got
>a
> > >new number in faridabad on 13th august. no is 0129 4014962. i recieved a
> > >bill in faridabad on 29th aus for 13th to 25th aug on my new no(0129
> > >4014962). but i got two calls from airtell customer care that for old no
> > >(0124 4146962) they send a bill for 26th july to 25th aug . i told that
> > >time please check how can be two bill for the same no when i have
> >requested
> > >to close the no 0124 4146962 and airtel has provided me a new no for
> > >faridabad.yesterday again i got a call that my bill for no 0124 4146962
> >for
> > >rs 993/- is pending.
> > >
> > >please check the issue and inform me on my new address of faridabad.
> > >my mob no is 9811271935.
> > >
> > >thanks and regards
> > >Dinesh Kumar Sharma
> > >DINESH
> > >
> > >
> >DINESH
> >
> >
> >
> >air deccan
> >
> >
> >This e-mail and any files transmitted with it are for the sole use of the
>intended recipient(s) and may contain confidential and privileged
>information. If you are not the intended recipient, please contact the
>sender by reply e-mail and destroy all copies and the original message. Any
>unauthorized review, use, disclosure,dissemination, forwarding, printing or
>copying of this email or any action taken in reliance on this e-mail is
>strictly prohibited and may be unlawful.
> >
> >The recipient acknowledges that Bharti Airtel Limited or its subsidiaries
>and associated companies(collectively "Bharti Airtel Limited"),are unable
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>Airtel Limited. Before opening any attachments please check them for
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>DINESH
>
>
>
>bm findlove

I had purchased the nokia phone 6030 with air tel connection no9959471811, which is two years incoming free offered by air tel company.But after one month the company terminated my connection without notice. As i approached they are not giving proper response.

Beware people!

I am sorry to say about Airtel service for prepaid, which is going on worst day by day.
And the worst part is that the customer service is so bad in terms of professional
Eg: 1. GPRS service has become so pathetic instead of paying Rs.14.99 per day which get deducted without failed
2. Airtels give a commitment of speed of 115 Kbps but the actual speed is only 35 to 40 Kbps any time.
2. CSE disconnects the call immediately when it hits them or hangs in the middle of the conversation.
3. Neither the CSE take any ownership to resolve the problem or revert back with any feedback
4. Wherein there is no supervisor of TL on floor when we want to escalate the problem.

My concern is that if this continues for 1 or 2 years then Airtel brand we no longer exit in the market in any field.
In fact this was the first brand in India with good quality service in terms of network and customer service, which gave name to Airtel and Bharti Sunil Metal, and this was recognized by the people of India, no doubt that bharti was a good player in National and International Long Distance Services.
But we don’t know in today’s world any changes can happen without any warning.

My request is that this feedback shouldn’t go deaf ears, wherein if it’s happen there is nothing we will lose instead Airtel will lose customer , and no doubt we will switch to another service provider

I think the signal is clear.


Thank you.

Waiting for positive feedback.


Mobile Number: - +919892110441

Daniel Patel
Mira Road (E)