We have a branch office in our campus. Looking at the large number of subscriptions a branch office was opened at our office campus. Opens office at 11AM when most of the employees arrive at 8AM. Also the customer service representative in this office is very rude. This lady does not have manners to talk to people. She does not show respect to customers.

Dear Sir,

there are two parts of the compliant

1. GPRS net connection
I bought a new cell HTC P3400, which is supposed to be operating on Airtel network only in India.,
I'm trying very hard to fetch GPRS NET CONNECT., Tried calling up customer care 121, 9890098900 , almost made 20 calls till date for last 8 -10 days.,

I got GPRS ACTIVATED via a sms, but phone setting sms is not responding back to connect , while speaking to executives in customer care, they say, this handset may not be GPRS Compliant, & if at all.. they are not been brief about it yet.,

also, recently there was Rs.150 debited to my prepaid card , without any information., i still don't know why.

please help me

Kishor
9860255637

I wanted my existing internet connection functional in my another room too where Airtel Land Line connection already existed. It took 21 days of patience and perseverance to get it done after continuous reminding. Their commitment that after every 4 hours delay Rs 100/- will be credited to the complainant was requested to be implemented. My e-mail was replied after about 4 weeks through auto generated reply that delay in replying is regretted and my complaint has been forwarded to concerned dept for their action. I am still awaiting reply/action to refund as per their commitment.

Beware people!

I m an airtel user since last 3 yr on 17th September i had 5/- in my balance so i recharged with 15o/-top up and i received 135/- after an hour i found my balance only 7/- i call customer care every day but only reply to me was wait for 24hours i visited twice to airtel relationships center but no result was given to me and they started arguing with me and said me that i m not the the owner of the card can although i bought this card from an authorized dealer any one help plz

I am airtel mobile advance rental user. My mobile no is +919898064512, having paid advance for two years. I had a complaint of network issue since one year which has not been resolved yet. Now my period ends on 30/09/20007. I had few words with Mr. Sukhvinder, supervisor as per him, and he had given me an offer of 50% off and no clip charges against above issue before three days. Now at the time of renewal when I reached the place at G N Hakim building, Vadodara, they ask me for confirmation in customer care. Now at the time, they person refused to give the above scheme. They cannot keep their words even. So what about the money I had paid for to years previously. How will I be compensated now for the days I had to do without my phone which has become an essential service nowadays in this modern era of communication? I have to assume that this sort of wrong information will become the rule now even for a renowned service provider like Airtel.

Thanking you,
Rangrej Maqsood