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September 23, 2007
Extremely dead service!
It had been since one month that airtel network has been headache for the people in hardwar, infinite time in a day no signal is available. As the peoples are totally depend on the mobile phone, they feel disgusting due to this service. Our anger get on top when we watch promo add on tv for airtel.
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September 23, 2007
Poor service!
My experience with airtel was pretty bad. I inquired for airtel broadband connection... the ‘human’ picked my call took my number and said their executive will call up and they did call... then the next day he came and said it is feasible and they will provide me with the net connection next day... i paid cash... they came next day in evening and found that technically its not feasible... i called the person who came to take money... he was like surely tomorrow u will get the connection... the next day again nothing... i called again... nothing... i called again... he stopped picking my call... again i called... he was in meeting (do they also attend meetings??? may be...) i called again... he switched off his phone...
After this happened i called them many time but he is not picking up my calls... This is something very bad that they do to the customers!!!
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September 22, 2007
No service even with full payment!
I had subscribed for a hello tune, for which the downloading & monthly rental charges were deducted in a week. But now even a month after subscription i have not received the service. On calling the call center fellas i get a most annoying answer every time saying that our server is down and would it be ok for u to call after an hour or so. I have called about 10-15 times but still haven't got a satisfactory reply nor have have i received the service.
Airtel sucks man haven't seen such a bad service in my life.
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September 21, 2007
Airtel customer services horible.
I am An airtel postpaid customer I did not receive the bill for 11th sept 2007. On 11th Sept I received a sms from airtel to pay the bill on 11th itself as it is the dye date other wise my phone will be disconnected. I was suprise as I did not received the bill. When contacted airtels customer care 121 a lady told me that the bill was returned back on 7th as the house was locked. I am suprise by that because that day my mother and wife were at home. And at the same day the same lady told me that I will receive the bill in 4 working days but today its 21st sept and have till day not received the bill. Will airtel Autority explain this.
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September 21, 2007
Games on demand without our knowledge
We had not taken games on demand which they gave us. We had refused to take but one of the engineers of the company had given without our knowledge. And we had to pay for it.. and still after complaining so many times they have not disconnected them.. We want the money back that we were forced to pay because of no option.
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September 21, 2007
Fed up with Airtel!
Disconnecting postpaid service even after making payment. When tried to reach customer care, unable to reach. It seems everyone in the customer care went for a trip after switching on the IVR. false commitments...
Fed up with airtel...
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September 20, 2007
Fraud and cheating!
My Airtel cell #9987412508. I made a refill of Rs. 60/- on Sept 9, 2007 through Pay world (Mulund(E), Ricky Communications- Transaction # 144400856) and did not make any calls nor did I subscribe to Any Airtel service. Still Airtel made a deduction of the entire amount saying that this was an incorrect refill made and hence the amount has been deducted.
I have checked the transaction at dealer side and it is showing as a valid transaction. The Customer Care(??) has been very unfriendly and it seems they are either uneducated or not given training on how to talk to customers.
Now there is no proper solution given from the Airtel side as to where exactly they have created a problem...
I regret having taken this connection!
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September 20, 2007
Airtel is cheating!
Airtel is Cheating me from last 3 months, i have taken a Airtel Prepaid 2 years back, i never activated any service, and they are deducting my amount for some or the other reason. Airtel is a fraud company... Do not take Airtel.
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September 20, 2007
Poor service!
The Airtel fraud me. On 18th and 19th Sep I recharge online my sister mobile 2 times, the money deduct from my account but the mobile did not recharge till.
Below are teo transaction confirmation from there side.
1) 0918200711015866201-ONLINE -- PREPAID REFIL
2) 0917200718461162785-ONLINE -- PREPAID REFIL
So I lost my 249+249=498 rs because of their bogus server. This network cheat to any body any time.
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September 20, 2007
Charged more against the promised rate
I recharged my prepaid account with Rs. 149.00 as per the svv 149 Airtel to Airtel mobile the call rate should be Rs.0.29 (29 paisa) per minute but I have been continuously charged Rs. 1.00 per minute. I have sent many sms to 121 but get the reply as follows :
"We have checked your prepaid balance and have found that charging done is correct as per your usage."
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