Every day, I receive approximately 10 marketing related calls from Airtel. I decided to register with Airtel's Do Not Call Registry. The link at Airtel in directs customers to call 121 for the same. To my utter surprise and frustration, this facility is not available on their IVR. I somehow, in my 5th attempt, spoke with the call center operator who after knowing what I wanted, put me on hold for irritatingly long period of time, only to return and inform me that she couldn't hear me. After much of screaming, she said that she cannot take the complain and I need to visit their site. I really wish there was some sincerity on part of mobile companies and their employees in implementing govt guidelines. I am sure I will continue to receive calls/sms and face harassment!

Beware people!

Airtel pune customer care service is worst than any customer care service. Nobody should trust on their service. There is no synchronization between customer care executives and their billing department. Their Billing department has generated lots of false bills, illegal ECS access (Don't ever go for Airtel ECS service). When we pay bills on time, their system doesn't get reflected. and their so called "billing department" or "Gundas" phone us and threaten us to pay the bills which we have already paid. Thanks for the bank statements through which we can show our proofs of payment. Otherwise, they don't even respect while they ask for money. You give information to one customer care executive., next day or day after tomorrow, same questions will be repeated and so much harassment will be done by other customer care executives. Regarding ECS facility what can I say, they debited twice each month from my account. I showed them my bank statement for proof. But, Nothing happened. At that moment, they closed the complaint stating that the issue got resolved. but, they did this for 3 months continuously. At last, I took the decision to discontinue the service. Still, they are not able to discontinue my airtel connection. They always reply with this statement and this is their favorite statement "We have forwarded your request to concerned department" and that concerned department never comes back. Now, they don't even give reply to my complaints to 121. Never take airtel connection or never invest in Bharti cellular. It's a Fraud Company!!!

With a reference no. 090102371200 lodged on 1st september. I have been deducted 15inr from my account which has not been refunded till date after a assurance of 48 hr service.

I am a customer of airtel from last one year.one thing i want to tell u that its the worst network available in delhi. Yesterday they detected 30 rs. from my account without any reason.when i called them, they said that "Sir, your updates will be available to us in next 24 hours". Now when 24 hours finished, they are not connecting me to their executive. What the hell is this... AIRTEL IS THE WORSSTTT NETWORK AVAILABLE... I SUGGEST ALL AIRTEL CUSTOMERS TO STOP USING THIS STUPID NETWORK...

I received a message from AirTel saying recharge for 498 and will get a talk time of 300/- and a validity of 1 year with Mobile to Mobile at 50 praise per min. But when I did that I got the talk time of 300/- but the validity and and 50 praise per min benefit has not be passed on and on calling the customer care they say that is the correct amount and no one takes the responsibility to redress the issue.

Don't go for AirTel in you are in Bangalore they are cheating.