I am an airtel prepaid subscriber, sometime back in febraury, a scheme was launched by airtel, for lifetime prepaid customers, the scheme said,you pay a daily rental of 1.5 rs and u fet all local calls at 0.49 rs /min. I was only for this fabulous offer that i converted my card to a lifetime prepaid card, now on 28th may i got a sms from airtel stating that calls would now be charged at 0.99rs/min instead of 0.49 rs/min, which clearly violates the law, since the trai in its notification has said that no service provider can take back the scheme within 6 months of activation of the scheme. Beware!

I am an Airtel Postpaid subscriber having No. 9831147134. My Sim was deactivated on 26th May 2007 between 4pm to 7pm. When I contacted Airtel customer care an executive named Anirban said that it has been done due to non-payment and my sim is deactivated from many days. Please note that I had paid in time and i had also received the confirmation message from Airtel regarding receipt of payment. Secondly as the Customer care executive had said that it is deactivated from many days was also wrong as i had made calls on the same day i.e. 26th May 2007. Further he activated the Sim without my request for the same. Then again on 3rd June my above Sim got Deactivated. When I contacted Airtel customer care they said that it is deactivated because I haven't used my phone for a long period of time though I am using my above phone everyday.

I m having a Airtel Postpaid connection with a number - 9860066477 At the time of connection I've been charged Rs.500 against Deposit on March - 2006 and Rs.300 in August - 2006 . On 14th April - 2007 when I visited Airtel Connection Center for the termination of service I was informed that there are only Rs.300 deposit in my account and the deposit of Rs.500 was not reflecting and hence they are helpless to cancel the service without the full payment of my bill that was Rs.514/- and advised me to contact senior executives at main branch at West High Court Road Nagpur.

I contacted with Mr Goldie explain them all the position he checked his system and confirmed that only Rs.300 is showing inspite of Rs.800/-. He advised me to submit a receipt of deposit along with a request letter for the termination of service and I did so. I submitted deposit receipt. He advised me to contact on his mobile no after 4-5 days but a shame he never attended a mobile from mine in fact he sms me at once that he is busy in meeting and call me later but he never on the contrary when i tried again some other people attended a call at twice saying he is in the field and forget his cell to carry.

Then I tried to contact his superior Preeti Madam I explained my problem to her even she assured me to solve the problem with 4-5 days buta shame again she repeated the same story as Mr Goldie same she forgot her cell, busy in meeting, the person who makes posting is on leave, Puna office is closed now, and she wants another week to solve the problem.

and still my problem is not solved my service is not terminated, my deposit is not adjusted on the contrary I've been charged for Rs.199/- monthly rent for the period.

If you can do anything please do the needful or kindly let me know the Phone/Mobile No or email id of the executives who can solve the problem.

I have well informed airtel and had given them sufficient time to activate international roaming on my mobile where as even when i required it was not activated i had to finally suffer and faced a lot of problem during that time and even i was not been able to contact any one where as it results to loss of business also. Where as now i am thinking to file a complaint against the in court. And i would suggest you to not to use airtel any more ... As the are running for number of customer whereas they are not bothered about services.

My father has a airtel prepaid connection on his name. He is a businessman and uses mobile only for making few personal calls. He never uses net on phone or never subscribed to hello tunes, MCA alert. He is being constantly disturbed by unwanted messages and calls from airtel for which i had already made a request of Do not Disturb. I also requested to unsubscribe all those services which my father never subscribed, but without any success, money is constantly deducted from our balance. Today morning i got a message of deduction of Rs. 99 for net-on-phone which we never subscribed. Our all efforts with customer care executives have been in vain, so i have decided to move to Consumer Court for which airtel will be going to face problems which i have been facing till now.