I have been charged for Rs. 1900.00 in the current bill for downloading of ring tones and other services. Number of such downloads is somewhere around 200 that too within a time interval of 5 to 6 seconds on some particular dates. I have never used these services and now I have been threatened by Airtel executives to pay the bill or face the consequences. I am totally harassed and helpless.

I'm from Guwahatti, after a break i've recently charged my AIRTEL mobile for a month, it worked fine with the charges. after the second recharge for Rs222/- they began to charge me Rs3/- per national SMS. and surprisingly the national call charges were much less at the same time. By the time i've noticed it almost Rs500/- was lost.
I've tried to contact the customer care but its always busy. Now i'm almost planning to quit Airtel.

Hi, my self Puneet Sachar bearing the airtel mobile connection (+919810285180).

I very much troubled by your airtel customer care division, the executives need to understand we are clients and you need to maintain certain Decorum with us, yesterday the floor manager 'ravinder' or... somebody spoke to me so badly and in a such a ill mannered that I have decided to move to consumer court.

Few days back airtell has bared my incoming calls, stating the reason that I have not submitted certain document, I want to inform that this connection is 4 years old and I have submitted the desired document 3 months back after receiving the sms from airtel, still you people have bared the incoming calls that too without the prior notice.

I could understand there will always be human error and what ever the reason airtel guys have misplaced my document, I have again submitted it on 2nd nov’06 (Vasant Kunj new Delhi) I was assured that by Wednesday or Thursday I'm able to get the incoming calls.
I'm still waiting for this to happen.

Yesterday night when I spoke to your one of manager Ravinder, don’t know he was upset due to some reason or what and he spoke to me so badly and in a rude tone that I have decided to move to consumer court and TRAI for the same.

I again request airtel to look into my case. Or anyone reading this article to help me or advice me so that I can sue the airtel for the same.

A copy of Email to,
Cheif Execuitve (Marketing & Accounts)
Airtel India Kanpur
Zone - U. P. East - Lucknow

We have Purchased one LG Mobile Phone Model B2050 with Connection 9935531428 IME No. 35895600 - 674662- 3 Dated 12 - 10 -2006 From Malhotra Air-condition Corporation Opposite Mariampur School Sarojni Nagar Kanpur Mobile No. 9415127244 & 3950023 Authorize Dealer LG. Dealer Tell me That Airtel Provide Free Airtime Value Rs. 2750. Free Incoming Calls Valid FOr 2 Yrs. with Facility of inbuilt Modem with Internet Connection and GPRS & MMS & JAVA Facilities for Internet Connection use Need a USB Data Cable Rs. 700/- and Prepaid Coopan Rupees 450/- for Internet use through Mobile to Laptop. Now Till Time We are unable to avail your Internet Facilities We have gone many Points in Kanpur as per Your Customer Care Direction Like M/s Ajmani Sales Lajpat Nagar, LG Distributor Malhotra Agencies, LG Service Center Lajpat Nagar (Yash Computer) and Your Kanpur Main Office Opposite Mehfil Restaurant & Your Expert For Mobile Office Activation Mr. Sunny Gupta and Contact Lucknow Mr. Urfee and Put the Information Customer Care many Time and Mail many time at [email protected]

But No Services Provide in Prepaid No. This is our Last Mail in our side. if with in Three Days You don’t Provide Services we return this instrument to dealer.

Our Post Paid No. 9935336555 Last 2nd Oct. 2006 we Stop our Incoming Call outgoing Call Through Customer Care and Purchase SIM FROM main Office 05th Oct . 2006 after Purchasing we need our activation MO and Services but Now till time No Services Activate Mobile OFFICE in LG B 2050 Handset Due To Circumstances Subscriber Suffer to airtel Services and stop Payment Bill Due to Last Investment Rs. 3900/- + Messlenious Expenses 500/-

Kindly We Request You Send Representative Settlement of Account and Get back Mobile With Connection and Refund our Amount.

If You wont take action we will go through Customer Protection Legal Action to Dealer and also Airtel Company.

This is Information For Consent Department and Authorize Person of the Airtel India Company

A. H. KADRI & Shahid Kadri

117/16 Sarvodaya Nagar Kanpur
09415134640/ 09935336555 / 09935531428/

Copy to LG Distributor Malhotra Agencies
Copy to Main Office Airtel Kanpur

I have a LG B2050 Set and wanna activate Mo in this Mobile for internet use but when ever I get WAP setting in My mobile it's shows a error message which is "Error in receive Profile Docs."

I had gone to Coustomer Care Office of Airtel there they Have done some changes in setting and on Google page in My Mobile and even they they have not able to start Interenet in my Laptop.

I have taken Postpaid & Prepaid Both of SIM the No. of That is 09935336555 & PrePaid 09935531428 In Both SIM MO is activatied but I am unble to receive the settings of MO.

Please, somebody give me Full Details to Getting Settings of MO and Full Procedure to Install MO in My Laptop with LG B2050 Handset.