on feb 17th near 0900 hours i got a call from Airtel. then they asked me several question about portability cz i had sen a msg 2 change my network. after asking many uestion they offered me one good offer it contains Airtel2Airtel 10 ps for min. then Airtel2Other 30 ps for a min. and i accepted that offer. then after many days.. i think from last sunday my offer is changed "without any information". and now its costing me any mobile seconds for a min... after that i called airtel customercare. bt its not conecting frm long time... so i tried frm another airtel number then called them. then one fellow recived my call... then i explained him evrything on 1st march near 2200 hours.. 1stly he talked nicely.. then he started 2 saying that i dont having any offers like 10ps n 30ps.. bt i said i got call from airtel den they told me 2 send a msg like "cncl" to "222" so den i got conformation msg n all... but he said no sir u dont having this kind of any offer and all... then i asked him do u think im lieng here like that. then i asked him okay! now tell me i recharged 52 rupees on 26 feb 2011 for messege pack for 30days.. but now.. i having any offers whci i recharged for them. . . but he dint asnswerd anything but suddnly he cut my call... without saying anything.. and now from that number also i cant call them... why itz happening?? no one there to control this "robbery"?? if they need money means.. they can beg me... but not cheating like this... im using Airtel from last 6 years... but now days for competaion they doing like this... because "i thought" Airtel ws the best netwrk company.. but now.. che! i ws damn wrong.. my number is 96630 52570
i hope i can get better solution here.. cz i knw that they not going to return my money for any cost... but am just waiting for thier appology and my offer n messege pack back...!!! thats all
if i dint get any solution means... i will think i wasted my 18 min of life by regestering here n typing this all thing...!!!
anyway thnk u. . .

balance was cut by company without any reason or fact.66rs.

I just now called the customer care services to clarify all the rate tariff and was very unsatisfied with the response of her.Her name is Jayapradha spoke to her from my number at9.57am today(1/3/2010).She does not know how to talk to a customer she is talking in a sacarstic manner and is shouting back at me.And to tell about the airtel service its bull shit!!!initially the 195 booster had local and national sms free then again they stopped that scheme and oonly it was acting as a call rate cutter then now they have introduced another tariff saying that whatever message booster we apply its only 100 msg per day, we trust their service and put the booster but these people even without intimation they change the plans and highly irritate us.In clarifying these doubts that Jayapradha lady is sleeping and answering and when asked to connect to the higher officials she gives a lame excuse saying that still the senior officials has not come to work.it was really surprised to look how people are so lazy and sit in their office giving a stupid response.

Airtel service really sucks!!!they provide so many rubbish service messages and calls which without our knowledge they activate it and simply reduce the money.I hence dint make a top up for few days but immediately after recharging the reduced the money in a bulk and even after complaining to the customer care service(rubbish and irresponsible idiots)dint take any action for more than a month.still my money is been deducted and hence i am planning to change the network.And i also kindly request others not to go for airtel and choose some other best networks.This airtel service is the biggest head ache and spoils the mood of the whole day and leaves us stressed.they also think that we all are stupids and heat us to the maximum.Really we have got to file a complaint in the consumer court for giving such mental torture.

hi sir, this is R. S. Pandere i m the airtel user. i hav the airtel sim card for more then last3yrs. these days its has created lots of problems. my sms scheme is of rs 95 in which we get sms of 500 per day for 1 month but now it has got deactivated in middle of the month n when i contact coustomer care they r saying that ur todays sms of 100 is completed but actually its of 500 sms per day. this is not for the 1st time.n sometimes some activation is done on my mobile n my balance is debited.
pls take stricted action. my airtel number is 9867123387.
email id: [email protected]