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pillai prc
January 11, 2011
wrong debit
Airtel gives wrong debits periodically. when customer approach them to rectify their error, charges are again levied, sometime more than what initially debited wrongly.
Airtel should stop taking revenue from the grievance redressal through their senior customer executive
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ganeshkesavakumar
January 10, 2011
not getting proper speed
Hi this is keshav kumar from chennai from 4th jan 2011 onwards iam not getting proper speed .. before i get 1 mbps only but i call to customer care and ask about my plan they said u get 2 mbps from august onwards 2010 but upto now i didnt get certain speed on 6th jan they solve it and i get 2mbps but now i get only 512 kbps from 8th jan onwards and i gave complaint on 9th jan they told solve it on 10th but now they told that u r using 512 only now i gave complaint they are saying we will solve in three days... pls help me to solve it quickly and one more thing is customer care was not give reply properly.. pls pls help me .if i didnt get proper reply iam going to disconnect my connection and no more payments am going to pay ... Below check out the images what i sent...
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dr kshama
January 10, 2011
deduction of balance from my pre paid number
This with reference to my prepaid connection 8971157472 is Airtel Mobile number. I have already contacted at your customer care no. 198 for the resolution of my complaint of unauthoriosed deduction of balance for unused and undownloaded services but same was not resolve till date and approx 297/- Rs is deducted from my balance.
During n8 nokia mobile purchase i got a offer of 2gb free browsing for the number i am going to put initially so i activated in this number but latter period of time balance start dedudcted by services like games club .com mercury .com tadka.com etc etc which i have not downloaded.
I am highly dissapionted from your service and planning to de activate this nouber in case no action is been taken from your side.MY CONTACT NUMBER IS 9986304777
I Request you to kindly solve this issue and return my balance .
THANKING YOU
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Shri Ratan
January 7, 2011
NDNC
I have register for NDNC on 6th December 2010. But nothing has happended so far. Every day I receive atleast 10 promotional SMSes, mainly from www.win2save.com. I'm really fed up because of this. I tried to lodge complaint on Airtel website but it does not accept the input. These buggers have just maintained the NDNC complaint webpage but no one bothers to see even it is working or not.
Appreciate if you can help in taking action against such companies who over rule the law and create nuisance for customers.
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Nitin Gad
January 7, 2011
post paid connection complaint not addressed
I have a pre paid connection from Airtel representative (Rupesh) and had recently purchased a new post paid card which was claimed to be activated in 3 days. i am calling the customer care via my pre paid card and they dont address my query as its post paid query and tell me to call via my post paid card which is inactive. I insist to transfer my call to a post paid executive but in vain. They say they dont provide this basic facility. Even the representative who sold the card is absconding and does not receive my calls. The representative is an Airtel employee and i checked his ID. my spouse uses Vodafone and the service is remarkably excellent. I doubt the claim that airtel would be the most "loved" brand would come true. Very very bad service and experience.
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AbhishekSingh
January 6, 2011
Upgrading of Broadband to 4 MBPs: Worst Customer Service
Hi,
I am a customer of Airtel Broadband for ages.
1) I raised a request number: 10751505 on 23 Dec to upgrade my connection to 4 MBPs
2) At the end of 5 working days, a Complaint Number: 4137 1044 was registered, when I was informed that this can be done by 30 Dec.
3) Once again ...Nothing happened. It was found finally that 4 MBPs isn’t feasible and only it can be upgrade to 2 MBPs
4) On Jan 3, New Request number: 1077 7685 was logged to upgrade it to 2MPPs.
5) On Jan 6, I called and found that Airtel is once again doing the feasibility checks. I don’t know why once again they are doing these checks.
6) Finally on Jan6 once again a new complaint is logged: Complaint Number: 4167 2040.
Conclusion: I am still waiting from 23 Dec to upgrade existing connection. And what I am getting is new request numbers / complaint numbers.
I think I am just wasting my time, energy and efforts.
Thanks a ton Airtel for not getting me upgraded to impatient plans. I just love it.
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pankaj_dvg
January 5, 2011
About lottery scheme
Respected Sir,
Myself Rekha Kumari D/o- Shri M. P. Sah from Araria distt.(Bihar). My mobile no is 9973889242. On 04/01/2011 I have recieved a phone call from the no-+923157086962 at 4:15pm relating to Lottery Prizes. Caller told me that, " He is calling from Airtel Centre and I win about 1000000/- rupees as lottery prize. So, kindly u send me 11000/- ripees as TDS money". Further he gave me a number 00923055928858 named Bijay Kumar located at Bandra (Mumbai). In next conversation he also aproved about lottery winning and advised me to submit the said money. Due to this call with reference to Airtel I lost my precious time and hard earned money Rs150/- as phone charge and got unwanted mental pressure.
My humble request to u please verify this call and lottery scheme trustness. So that I can take further steps.
Yours sincerely,
Rekha Kumari
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rashintraja
January 4, 2011
lost sim information
i lost my simcard today i want to locked it my mobile no is 0760921061
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antony gomez
January 4, 2011
prepaid registration failed
I have been using Airtel 'magic' sim card no:89914000000878799671 for more than seven years. When I returned toIndia after four months I was shocked to see that 'sim card registration failed'. To continue my business I want to retain my old mobile no.9840602652 back.
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venkat dandu
January 4, 2011
9000121420 postpaid bill not receive last 3 years
Dear Airtel Team,
This is my 6th complaint regarding postpaid bill not receive ..you people is not responding well ...if your not able to deliver my bill in time means i am not able to claim to my company ..this big issue facing last 3 year, i am not receive any postpaid bill in time...last 3 year i am paying in my pocket money ...this month i will not pay bill sory for that ...will i am calling to your customer care they are giving one call register number but ther no use...pls help to close this issue
I get a very irritating reply to elaborate on the issue every time, ...
venkat
9000121420
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