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shreya goel
December 23, 2010
hello tune
Unwanted hello tune on airtel no. 8800124462.. i want it to be removed immediately as i did not even ask for it. what kind of service are u providing. I hope you will see to it soon.
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Ananthavarma
December 23, 2010
SIM CARD LOST
Pl block my father AIR TEL Sim card as it has been lost. No is+919502198955
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shirshendu sasmal
December 23, 2010
block sim card
dear customer service officer,
I have lost my Airtel Sim card while traveling in a Bus, My mobile No. 9960270472. Kindly block this sim card immediately as soon as possible
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shabirms
December 23, 2010
Airtel Blackberry Billing
This is regarding my mobile number 9893014167. Last month I've received a bill of 34387.84 INR. The bill says that I've used blackberry services continuously for more than 72 hours from 17th Nov till 19th Nov 2010 and during these 3 days the blackberry service bill amounts to over INR 29000. How is it possible to use the service without sleeping and eating continuously for 3 days and nights? I am using blackberry service from last 8 months and never got a bill of more than INR 2000/ month. I never use blackberry for checking my emails and use it rarely for browsing. I never downloaded any software on my mobile at least during this period. My mobile’s browser record doesn't show any such extensive usage. After running around 121@airtel, nodal office and now appellate offices of Airtel for last 3 weeks, I am told today that the charges are valid. They say it's charged for browsing. I am ready to settle the bill but want them to send me a proof of what sites did I browse continuously for day and night which they say they can't. How can they bill for something which I've not used?
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parmeswar tandia
December 22, 2010
threatening to disconnect prepaid mobile connection
I am possessing airtel prepaid connection number 7894043700. When I subscribed this connection, I submitted latest passport size photograph, copy of driving license, pan card and my identity card. I am a officer in a govt. bank. Despite fulfilling all criteria, airtel authorities have demanded documentary evidence thrice and I have repeatedly submitted those document. Now it is fourth time when I have been told to submit all document else threatened to disconnect the subscription permanently. Attention airtel authorities. Kindly acknowledge receipt of the complaint.
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amodkumar
December 20, 2010
lethargy of sales agent
I have an Airtel landline connection (0522-4000727). At the time of taking connection, the Sales Agent Mr.Viaji Gupta sold me the plan "North-Impatience 699 Combo 2048KBPS LUG PLAN - 90431". He said that the plan can be changed anytime in future by just a telephone call to him.
We were not using the internet very frequently. So we decided to shift to "Talk Value 549" plan. For this, I made the first call to Mr.Gupta somewhere in October. He promised to get it done immediately. Since then, I have made several calls to him. Everytime he promises to do it and get back to me. But nither he gets the plan changed nor gets back to me.
Today also I made a few calls and he said the same thing. When I said that I would like to get my connection disconnected (to shift back to BSNL), he welcomed it. But again he has not done anything for disconnection. I hope Airtel would do something about such people who are spoiling the reputation of Airtel.
regards
amod kumar
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praveen0001sharma
December 20, 2010
charging worthlessly
i have not downloaded any games while using airtel no. Though the company(airtel) has charged me.i hv complaint it's customer care officers bt no problem is solved.
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nitin_ajwani
December 20, 2010
Connectivity Problems
I have been Airtel customer since the past 3 years. I made a complaint regarding connectivity problems in Sept 2010 and then again in Dec 2010. I have a billing of Rs 2000+ a month. No one has attended to my complaints. Whenever I call the customer center they say the last complaint was cancelled. Not only is the mobile service disastrous, the customer service too sucks.
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Vineet Kukreja
December 20, 2010
illegally debiting money without using services
My mob. no is +91-9816066045, . This no. was taken on dated 08/12/2010 from Himachal Pradesh. Since that day airtel starts their
value added services by its own, and when we go with the customer care then they say its not our fault and value that deducted can not reverse. One customer care Ex. Mr. Om Prakesh ( Chandigarh Branch ) was told to intract with their Senior then he puts the line hold up to 30min. and can't pick the same. Many time 198 ( complaint helpline ) also not connected.
Take a serious action against this complaint.
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Nitish003
December 20, 2010
abused word used by customer care executive
the cutomer care executive of 198(12) has not manner of talking with cutomer.They used abused word with cutomer.
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