Airtel

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Category: Electronics

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India

Airtel Reviews

R.KANNAN2141957 December 8, 2010
PLAN
SEND MY AIRTEL FULL PLAN DETAILS...
AJIT_SOHAL December 4, 2010
PLAN CHANGE
i have
Madhusudan Hanchate December 4, 2010
Deduction of balance wihout concern
Dear Sir,

I have a prepaid card of Airtel.
I am facing following problem:
Airtel activates certain services e.g. radio mirchi pack without taking concern whether I am interested to activate such service or not. It deducts the balance for such service. When I contact to airtel customer care, I get reply that I have activated such services when there is a call from Airtel for the activation of such service. Even Airtel do not refund me the money deducted for such service.

I want to know what can be done in a such matter?

Suggestion from my side:
Company should send a SMS whether customer want to activate such service, and if Customer's reply is YES then only such services should be activated.
kamal k. saini December 4, 2010
GIFT
I obtain broadband connection on my landline no.0141-4112762 and 011-4112856 on 30.10.2010 under free gift scheme of rs.2500/- The installed phone, have sent bill on address provided.But for sending gift they adopted a long proceesure which a common man cannot fulfil and his gift is lost .Why they have not send the gift on bills address?Arent they foolong people?
manish dua December 3, 2010
VALIDITY
I M A USER OF AIRTEL PREPAID. MY NUMBER IS +919915151881.
ON 25TH OF NOVEMBER A MSG SENT TO ME BY AIRTEL CO. THAT RECHARGE WITH RS.111 N U'LL GET 111 RS WITH 30DAYS VALIDTY,
N THE SAME DAY I RECHARGED MY NUMBER N I GO ONLY 10 DAYS VALIDITY.
& WEN I CALLED FOR COMPLAINTS CUSTOMER EXECUTIVES SAYS WE R SENDING UR COMPLAINT TO OUR SENIORS.
AFTER SAME 4 CALLS I TOLD THEM I WANNA TALK TO UR SENIORS N THEN THEY PUT MY CALL ON HOLD FO 20 MINUTES . WHAT THE HELL IS GOOING ON ?
WHY U R NOT RESPONDING PROPERLY TO UR CUSTOMERS I INCREASE VALIDITY OF MY NUMBER FOR 20 DAYS,
OTHERWISE I'LL GO TO CUNSUMER COURT...
kanisuresh December 2, 2010
no outgoing calls
dear sir/madam..
my mobile no is 9003219559.last one day only incoming calls no outgoing calls & msgs.
i am totally disappointment withusing airtel.
no responsewith airtel customer care
C Kannan December 2, 2010
outgoing call not functioning
Dear Sir, My mobil number is 9840691626 of Airtel Service. From yesterday (ie 01 Dec 2010) onwards outgoing calls not functiong. In this regards today (02 Dec 2010) I submitted my application to Airtel office, Arcot Road, Kodambakkam, Chaennai - 24. My Application form number is 1597359. Please activate my mobile number 9840691626 immediately.
With thanks,
Yours faithfully,
C Kannan
deepti pal December 2, 2010
rude behaviour of representatives
Its regarding the rude behavior of customer services reps despite the fact its not customers fault the dont have valid and logical answer...
Whenever we make a call in customer care so no genuine answer given to us.
Sandeep Parashar December 1, 2010
Activation of Airtel Blog(Bhajji) automatically
Hi, I have just got an SMS from 520051010 saying "Thank you for subscribing to Airtel Blog (Bhajji). You have been charged Rs 10 for 30 days. To unsubscribe, SMS UNSUB Bhajji to 52000."
But the issue is that I have not made any such request or subscription from my side. I don't know what I should do because the customer care service is also not toll free and they suck all your time in asking useless questions. Please suggest what to do. My phone no is 919810946492.
Satish25 December 1, 2010
Network issues/voice call drops
I have using Airtel services for so many years, but since last 12 months, I have been regularly communicating to the customer center, Appallete authority, regarding poor service quality. Till date, the issue is not yet resolved and I have been told that a new site is planned in next 3 months...what is happening Airtel...you need to focus on improving consumer lives...I have been patient for long, but, the services are really getting into nerves. Being a loyal consumer, does not really help...services are not improving, neither the responses from appallette or customer services are good. DO SOMETHING, OR, with the number portability, AIRTEL does not stand in good position. I can share the call reference numbers which has been logged by me.

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