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santosh kashyap
October 17, 2010
balenc reg.
I have recharged my airtel prepaid 9993827511 by SBI MOBILE BANKING TID 05020019322382 RS 330.00 but i get 233.75 in my airtel account only. Acording to govt . Policy it should be credite 285.00 Rs. After 13% service tax deduction . Regarding this problem i had complained your customer help line no . 198 with complain no. CBDCC312012036889 and CMNPC21015211723 but their respons is very poor and careless.so i request to you please see my matter and solve my problem and back my remain balance . Thank you santosh kashyap mob. 9993827511
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coolguy9
October 14, 2010
Unauthorized usage
Hi,
I am an airtel user.On october 12th evening i got a message in my phone that showing my browsing charge and when checked my account, i was having balance of Rs.45/- and it seems to be reducing and at last the balance becam 0.09.When i complaint to customer care they said that the charge was for browsing.The fact is that i donot browse on these days.My Rs.45 gone...Airtel sucksss...
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m.faizan20
October 13, 2010
balance deducted no response from executives
on 13 oct at 1:15am by balance automaticaly deducted by 21 rupees and when i trie to cal customer excutive they did not pick up phone i want my balance back.
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Datinder
October 13, 2010
Delayed Verification Process - Phone out of service for more than 6 hours
Hi Airtel Team,
I am extremely unhappy due to the non-responsive attitude of your helplines and the concerned executives.
My phone connection was disabled on October 12, 2010 for which I did the verification immediately. The connection got activated but again today i.e. October 13, 2010 it again got disable at 2.00 pm IST. Since then, I am calling up the customer care numbers to which the executives responded that it will be activated within 1 hour giving a reason of a techincal default in the system.
Now its 8.00 pm ISt, still the number is de-activated. This is completly unacceptable to keep anyone's number disabled for so long despite all the formalities have been done. On the top of it, the executives are not picking up my repeated calls. I strongly take it a mismanaged service.
Please look into it urgently. I expect a prompt action.
Regards,
Datinder
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Milind Patil
October 13, 2010
Lost my cell No.
My cell no. is 9096666699, I m using this no. from the last 2 year, But from the date of 07-10-10, I lost my no. Service center says that this no. does not exists. Kindly help me.
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ganeshkp
October 12, 2010
unique code
kindly send me that unique code for getting gift. . .i have connected my broadband on sep 26, but still i didnt receive that code, so kindly take attention of my request immediatly.
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Airtel questions
October 12, 2010
WRT Complaint ref# CBDPA31011552030
Dear Airtel,
I am not sure if this complaint would be resolved here either but this is only choice I have after several calls to 198(not entertaining my calls now) and 121 (Charged minutes).
With the above mentioned complaint referance I would like to state the following:
I received a phone call from your representative (9621121121) and he forced me explaining that I have been charged for MMS but I haven't sent any MMS in these 3-4 + year of relationship with Airtel.
I have sent SMS to a std number for which I am liable to be charged 60p/SMS(as per my plan, confirmed speaking to your representative Mahesha Kumar) but I was charged at unbelievable 5RS/SMS. Please note I can show you the message sent details which is in my mobile still its SMS not MMS (advise if I should visit Airtel shop to show this message as proof), While we are having this the phone got disconnected halfway. Then I called 198 and 121 many times in vain again.
Your immediate action would be greatly appreciated.
Please note I am more concerned on JUSTIFIED SERVICES not the money you have deducted.
P.S. I carry sent SMS message charged for MMS and eager to show you the messages if asked anytime.
I just revived a message from 876, "NO" I am not satisfied with the interaction I had with Somashekara and many other who hung up on me when phoned.
Yet another Customer,
9900657541
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santosh kashyap
October 11, 2010
balence for topup 330 Rs.
i recharg my 9993827511, Amount-330 Rs and i get only 230 Rs balens only so plese return my amount .
Thank you, from- s.k.kashyap
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dr aakriti mahajan
October 11, 2010
broken gift
we had requested for a reebok watch under AIRTEL's scheme of "my airtel my gift" we received the watch on 11-10-2010 but the mirror of the watch was cracked when we opened the pack. also we had to pay rs 150 extra to the delivery boy. this free watch cost us alot. i want it to be replaced at the earliest.
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Han
October 10, 2010
Looted
I have activated sms pack of rs 5/150 sms on date 08/10/2010. And i sent 116 sms on 08/10/2010 befor 12pm.but RS. 12 charged frm my main a/c. I beg help to custmercare frm Naresh but he did't satishfy reply with me.n before today many time charged frm my main a/c without any cause. But nobody solved my problem.
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