There is a problem in the bill of our airtel landline for the month of august 10. The call details & charges hown in the bill are wrong as we had not made any calls on that number. So please get back to us as soon as possible for fast solution for the problem.
Thanking you.

Nishaant
09818574416

i have got connection of aittel prepaid since last 04 year back on genuine address. 15-20 days ago, , i have recvd a mesg & taped phone from airtel customer care tha your doc. is not ok so pl. you deposite your all relevant doc. to nearest airtel distributor. As a sincere cutomer i have deposited my doc. to nearest distributor on 02.09.2010 and in regular interval i have enquire from them reg sending of doc. because msg was regular coming. on since 10.09.2010 my connection of airtel is discontinued due to non deposite of doc. then i go with local distributor reg the same and he has given me doc. no. 288972.. for talking with customer care.. he asked me that you have to connect with yr mob to c.care. but more than 100 times i have tried to connect c.care but not any response. from other mob i was contacted to customer care and they have given me ref. no. 0911354293. till time not any action taken from airtel c.care. what I do ?.. pl take n.action

I was holding a postpaid Airtel number in pune for around 4 years which I closed my due to various reasons (The most important one is that I moved to navi mumbai from pune and signals were very week in this region) on 23rd of Jul 2010. For this number I have submitted an amount of Rs. 249 as security deposit. I was informed that I will receive a cheque for my security deposit amount after 45 days of closing the account. Its been around 55 days I have not yet received any such cheque.
I tried to reach out to airtel customer care and the harassment begins.
At first place, Airtel IVR does not have any option for a customer to select when the account is closed. I tried to go via 'non-existing user -> to buy a new airtel connection' and got a chance to talk to there representative, even when I selected English as the communication language the customer care rep talks in Hindi (that too is hopeless :( ). During conversation I was informed that I was connect to Airtel prepaid department even though I dialed postpaid number (pune - 9890012345). Prepaid team dont like to deal with postpaid customers so they simply disconnect. After trying same number for around 10-12 times finally it gets connected to postpaid department and the rep informs that the system is down, they cannot access the information and make a call after an hour. After 1 hours again I had to repeated same process and still the system is down, and this continued for the whole day. Again next day when I repeated the similar process and the system was up the reps were not having any solution to the problem and the simply disconnected the call and this happened for 4 times.
Finally, I decided to drop a mail to customer care services ( [email protected] ) to look into the matter, I received a system generated acknowledgement mail with the reference number for further communication and the message that they will get back in 24 hours. Its been 4 days and I have not received any further communication from airtel.
I have send a reminder mail but still there is no answer. I tried to call them again but its going in same loop. I faced similar problem with one more number of Airtel that I was using around 6 months ago and finally I stopped sending the reminder mails for that number. It seems to be a habit of Airtel, not to return security deposit. I dont know how to escalate it and get my money back from Airtel.

I am to inform you that my mob bearing no -9955382391 have been declared invalid despite continous use of last three years.
It is moot point to discuss here that why it became inavalid after so long time of use -ie- above three years. It is also noteworthy that The Documents with my photographs have been submitted twice to the airtel authorities. So this seems to be the case of mere harassment.
Airtel authorities are requested to verify the matter and start the incoming & outgoing facilities at your earliest and also take appropriate action against the erring officials.
If the action taken is not communicated here, I am bound to file a suit in appropriate Forum against all of Airtel authorities because due to holding up the phone, I am at great loss and my sources has become victimised.
Thaking You.
AMARNATH PRASAD
contact no. 0657 2650744
EMAIL- [email protected]
मुकाम - हंसनिवास/कालीमंडा/ पो.- पुराना दुमका/दुमका/झारखंड(भारत)-814 101

Hi,
I am using Airtel prepaid connection since more than 4 years. While purchasing my Airtel sim card, i have submitted all the required documents for the same in Airtel office [Belgaum, Karanataka, India].

Now, since last 10 days i am getting messages from Airtel as follows -

[got following message on Sep 1, Sep 3, Sep 4, Sep 7]
As informed earlier, we have not received the documents pertaining to your Mobile number. Pls submit the same at your nearest POSTOFFICE/AIRTEL SHOWROOM immediately

[got following message on Sep 10]
Inspite of repeated reminders, we have still not received the documents pertaining to your mobile number. Pls submit the same at ur nearest POSTOFFICE/AIRTEL SHOWROOM immediately to avoid disconnection.

Even if i have submitted the documents pertaining to my mobile number at the time of issue of my mobile number, i am getting message saying disconnection of my number.

My airtel mobile number is 9900483641.

~thanks
Prasad